You’ve signed the client, amazing. But now what? If you’re winging your onboarding, second-guessing your communication, or stuck reacting to client demands, this episode is for you. I walk you through how to lead the client relationship from day one, manage expectations clearly, and create systems that help you feel in control. 

This is the real behind-the-scenes work that makes clients stay, refer you, and respect your boundaries.

✨ We cover:

• The “post-signing panic zone” and how to move past it
• Tangible systems to manage clients like a pro
• What to do when expectations get blurry
• Why you should lead the relationship (even early on).

Everything I share today is already built into the VA Tool Kit — a self-paced system packed with the onboarding docs, trackers, emails, and scripts to help you manage clients with clarity and confidence.

🔗 Resources + Links

→ Grab the VA Tool Kit here

→ Connect with me on Instagram here

→ Learn more about working together via my site here 

Want help telling your stories and creating testimonials into story led proof? My friend Jo Draper is running two story-first workshops designed to help you turn everyday moments (and client love) into content that sounds like you.

📖 Once Upon a VA → find and tell your own stories in a way that builds trust (Tuesday 25 November at 1pm AEST)

 💌 Love Notes & Notion → transform testimonials into story-led proof that connects (Tuesday 9 December at 1pm AEST)

You’ll get:

Two live workshops (or replays if you can’t make it and it also means you can get Jo in your ears whenever you need me)Notion dashboards for story prompts + testimonial systems (to keep everything pretty but also in one place)My Dotty Pages digital journals (with love from me to you when you grab The Dotty Duo - because sometimes you want to doodle on your iPad or tablet instead)

If your content’s feeling a little AI-flat or you’re craving more connection in your storytelling, register here https://jodraper.au/the-dotty-duo