barcodes, automation + how often you need to dry clean your blazer
Description
This episode is not about hangers and ticket stubs. It is about barcoded garments, AI-inspired workflows, and the quiet tech revolution happening inside a nearly 100-year-old business.
I sit down with Linley McConnell, VP of Gibson’s Cleaners, to talk about how she is reinventing an iconic Toronto family brand with automation, sustainability, and a very chic approach to customer care.
We get into her pivot from consulting and media, the reality of imposter syndrome, and what it really takes to modernize a legacy business people rarely associate with innovation.
In the lifestyle segment, we rapid-fire through eucalyptus Equinox towels, capsule wardrobes, how often you actually need to dry clean a blazer, and the age-old debate: is folding your clothes ruining your week?
Follow Linley!
Instagram: @laundrywithlinley
TikTok: @laundrywithlinley
United States
