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The Lash Business Lounge
The Lash Business Lounge
Author: Lauren Lappin
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© Copyright 2025 Lauren Lappin
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Welcome to The Lash Business Lounge, the ultimate podcast for beauty business owners who want to scale, streamline, and succeed! Hosted by salon owner, industry educator, and beauty business coach Lauren Lappin, this podcast delivers no-fluff, straight-to-the-point strategies to help you build a profitable and sustainable beauty business.
Whether you’re a solo lash artist ready to take the next step or a salon owner looking to grow your team and maximize your profits, Lauren shares her expert insights on pricing, client retention, marketing, leadership, and everything in between. Expect actionable advice, real-world success stories, and the occasional tough love to help you break through the mindset blocks holding you back.
If you’re serious about creating a beauty business that gives you more income, more freedom, and more impact, The Lash Business Lounge is your go-to resource. Tune in weekly for powerful tips, industry trends, and insider secrets that will take your business to the next level!
Whether you’re a solo lash artist ready to take the next step or a salon owner looking to grow your team and maximize your profits, Lauren shares her expert insights on pricing, client retention, marketing, leadership, and everything in between. Expect actionable advice, real-world success stories, and the occasional tough love to help you break through the mindset blocks holding you back.
If you’re serious about creating a beauty business that gives you more income, more freedom, and more impact, The Lash Business Lounge is your go-to resource. Tune in weekly for powerful tips, industry trends, and insider secrets that will take your business to the next level!
164 Episodes
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https://www.laurenlappin.com.au/private-coachingIn this week's episode Lauren discusses the types of things that you should definitely NOT be posting on your Salon Instagram. Irrelevant and/or Inappropriate posts on your Salon socials can impact your professional reputation, and by extension, cost you new and existing Clients.Educating, Inspiring, Entertaining and Connecting, these are the only types of posts you should be posting on your business socials ~ Lauren Lappin. Stop Posting This on Your Salon Instagram:• Stop posting your Salon Policies.• Stop posting about Price Increases. (06:00).• Stop putting "No DM's" in your Instagram Bio. (11:45).• Stop putting "Not Currently Taking New Clients" in your Instagram Bio. (16:30).• Never post rants about your Clients on your business social accounts. (19:00).• Never post about an apparent lack of Client Loyalty toward you and/or your business. (24:45).• Never post about how your Clients and potential Clients should communicate with your business on socials and via DM's. (29:30).• Never post about Clients running late. (32:20).• Before you post anything on your Salon socials, start by thinking: What will my Clients or potential Clients get out of this post? What's in it for them? (38:30).Educating, Inspiring, Entertaining and Connecting. ....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
https://www.laurenlappin.com.au/private-coachingIn this week's episode Lauren shares the 9 Things That Actually Move the Needle in Growing Your Salon Business. These key factors range from committing to your Content Marketing, to Team Engagement, to Personal and Professional Development, and everything in-between. As Lauren herself mentions in the episode, "Spend time, energy and focus on these 9 Things and you will see growth in your Business."Your Business Growth Checklist: Commit to the Content Marketing for Your Business. (04:15).Team Building and Team Management. (07:00).Your New Client Experience. (10:00).Showing Love to Your Existing Clients. (14:00).Rebooking and Retaining Clients. (16:00).Tracking and Understanding Your Finances. (19:45).Auditing Your Time, and the Delegation of Tasks. (22:00). Keep Learning about Business (and yourself as a Leader of People). (24:00).Surround Yourself with the Right People. (27:00).https://www.laurenlappin.com.au/private-coaching....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
https://www.laurenlappin.com.au/private-coachingIn this week's episode Lauren is joined by the amazing Alicia Phoenix (Owner & CEO. of Prolong Lash). Alicia is a fellow AI user and advocate in the beauty business space, and this episode is a deep-dive into both getting started with AI in (and for) your Salon business, and also how you might want to increase your understanding and expand the application of AI going forward. What Lauren and Alicia Talk About: • How did Alicia get started with AI? (05:15).• Using AI for your Salon's content creation. (10:45).• Refining and renaming your individual AI chats. (18:00).• How Alicia uses AI day-to-day. (22:00). • Using AI to save your business money. (26:00).• ChatGPT: Free vs Premium/Paid (as at November 2025). (31:00).• A super valuable tip for ChatGPT Users. (33:00).• How Alicia is using AI in her Mum-life. (36:30).• How Lauren uses AI to assist with optimising her diet. (38:30).• Using Voice-to-Text is a game changer. (39:30).• "I don't want to read stuff that a robot wrote." (43:30).• Is using AI cheating? (47:30). • Where should someone new to AI, get started? (53:00).....Prolong Lash (Australia): https://prolonglash.com.au/ https://www.instagram.com/prolonglash.au/Prolong Lash (USA): https://prolonglash.com/ https://www.instagram.com/prolonglash.usa/....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
https://www.laurenlappin.com.au/salon-bossIn this week's Listener Q&A episode (part 2 of 2) Lauren goes deep into the truths and complexities around Moving into a Bigger Salon Space, Dealing with Staff Laziness, and the role(s) of a Salon Manager.If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Listener Questions:When is the right time to move into a bigger Salon space? How do I deal with Staff Laziness, in a positive and profitable way? (13:00)."Salon Managers and their role." (26:00).https://www.laurenlappin.com.au/salon-boss....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.
https://www.laurenlappin.com.au/salon-bossIn this week's Listener Q&A episode (part 1 of 2) Lauren tackles three very different but equally important Salon business questions around Client Expectations, Stock Control, and Owners not paying themselves.If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Listener Questions:How do we best engage with Clients that only want to see the Owner or a particular Team member in the Salon? (What to do if Clients arrive at your Salon expecting to see you (as the Owner), and are caught off-guard by having to see a different member of your Team instead). I'm struggling to budget for stock in my Salon, what do I do? (How to optimise your Stock Control Process, to eliminate stock shortages of Professional stock, over and under orders of Retail stock, and budget blow-outs that can lead to cash flow issues). (09:30).I'm not paying myself due to high business overheads, how do I get things back on-track in my business and start paying myself? (22:00).https://www.laurenlappin.com.au/salon-boss....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.
https://www.laurenlappin.com.au/private-coachingIn this week's episode Lauren discusses What Actually Matters on Your Salon Socials. Lauren also shares her opinion on the value of Social Media Marketing Groups and Content Idea Clubs online, and if a virality-first orientation is helpful for marketing bricks-and-mortar businesses. What Matters More Than Follower Counts, Views, and Going Viral: • Don't forget, we have bricks-and-mortar serviced-based businesses. Create content for your ideal local Clients, and your ideal potential Clients. (05:45).• Your main goal on Socials should be to get more paying Clients physically through the door. (07:30).• Don't get caught-up obsessing over what other Creators (and Salons) are doing on Instagram, TikTok, etc. (10:00).• ICA (Ideal Client Avatar). (10:55).• Did your Social Content fill the white spaces in your calendar? If not, why? Was your Content in perfect alignment with what your ICA wants and needs? (15:00).• First, ask yourself, what problems are my Clients and Potential Clients having? And how can we help those Clients solve those problems? Once you have the answers those questions, then start building your Social Content. (19:00).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
https://www.laurenlappin.com.au/salon-bossIn part 3 of the CEO Mindset Series, Lauren Lappin dives deep into the concepts of self-belief, self-confidence, and challenging imposter syndrome (and self-doubt) in life and business. Manifestations of a Lack of Self-Belief: • Imposter Syndrome and Challenging Negative Thinking. (03:45).• Comparisonitis. (07:50).• Negative Self-Talk. (10:00).• Fear of Failure. (12:45).• Overwhelm. (14:00).How To Build Self-Belief and Beat Back Imposter Syndrome: • Shift Your Focus. Stop looking inward, and start looking outward. (17:30).• Create a Happy List. Save positive feedback and reviews and put them somewhere that you can see every day. (20:00).• Compare You with You. (25:00).• Surround Yourself with Supportive and Encouraging People. (27:15). • Visualisation. Picture yourself succeeding in your life and business. What does it look like? And what gets you the most excited about that vision becoming reality? (30:30).• Step Out of Your Comfort Zone. (33:30).• Practicing Self-Care. You need to be intentional (and uncompromisingly so) about looking after yourself and your own wellbeing. (35:15).• Get Quality Sleep. (38:00). • Take Regular Breaks!!! (39:30).• Disconnect from Work and Technology. (41:00).• Hobbies, and Truly Socialising. (42:55).• Planning Time Off. "Why work so hard on a relentless cycle, if there's no reward at the end?" (45:00). • Treat Yourself. Choose rewards that are both meaningful, and supportive of your broader goals. (46:00).....https://www.laurenlappin.com.au/salon-bossNeed to Break Free from Overwhelm? Listen to Part 1 of the CEO Mindset Series here: https://player.captivate.fm/episode/fce0e49b-6fd2-4ce5-b9ee-8b29ebcd8defRate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group -
https://www.laurenlappin.com.au/salon-bossIn part 2 of the CEO Mindset Series, Lauren Lappin explores the concept of Money Mindset, and how your thoughts and feelings around money can impact your life and business. We all have a Money Blueprint that knowingly (and unknowingly) influences our financial lives (often in limiting ways) and it can be next-to-impossible to identify, challenge and change that rusted-on Blueprint, without the proper tools. This episode of the Podcast aims to provide you with some (or all) of the tools you'll need to get started on rewriting your money story. Negative Money Mindset: • What is a Negative Money Mindset? (01:20).• Manifestations of a Negative Money Mindset. (03:30). • Resistance to Investment in Yourself and/or Your Business. (09:00).• Avoiding Financial Management. Are you scared to look at your bank account? (11:00).• Stop Comparing Yourself to Others. (15:00).The Long Path To A Positive Money Mindset. (19:00). • Calling Yourself on your own BS. (20:55).• Practicing Gratitude. (22:45).• Educate Yourself. Learn about money management and broaden your financial knowledge. (23:15).• Visualisation is Powerful. (24:00).• Celebrate Your Wins - no matter how small. (26:00).• Choose Your Tribe Wisely. (27:30).• Tracking Your Progress and Step Into Abundance. (30:00).• Consider Getting Expert Help. (32:00).....Need to Break Free from Overwhelm? Listen to Part 1 of the CEO Mindset Series here: https://player.captivate.fm/episode/fce0e49b-6fd2-4ce5-b9ee-8b29ebcd8defRate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
https://www.laurenlappin.com.au/salon-bossIn part 1 of the CEO Mindset Series, Lauren Lappin dives deep into the concept of Entrepreneurial Overwhelm: what it is, how it can affect both you and your business, and the steps you can take to break free from this viscous cycle and experience more growth and abundance in your business (and life). • How to spot if you're approaching Overwhelm, or that you are already overwhelmed in your business. (02:00).• What is Wearing all the Hats in Business? (04:00). Lauren's Tips for Overcoming Overwhelm:• Prioritise your tasks and/or use Time Management techniques to optimise your work hours and reduce the potential for burnout. (07:00).• Time Blocking as a technique to fight back against overwhelm. (11:00).• Delegation and Outsourcing are the keys to freeing up your time and energy so you can focus on the highest value and most lucrative aspects of your business, or businesses. (18:30).• Firm Boundaries, and learning to Say No! (20:20).• Limit multi-tasking (actually, just avoid it altogether). (22:30).• Break down business tasks into smaller (more manageable) steps. (25:45).• Set realistic expectations for yourself, and don't be too hard on yourself if you don't get something done in the time you initially allocated. (Learning how to estimate the time a particular task might take, is a very advanced Entrepreneurial Skill and takes time to master). (27:45).• Celebrate all the Wins. (29:15).• Organise your workspace. (30:30).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
https://www.laurenlappin.com.au/private-coachingIn this week's episode Lauren discusses the incredibly important (yet often unspoken about) topic of Keeping Your Client Relationships Professional, and how to do so without the guilt. • Dealing with personal questions as a Beauty Professional. (08:30).• Supporting your Team with systems and policies. (10:30).• What to do if Clients are inviting you to events/parties/personal get-togethers. (14:20).• What to do if a Client puts you on the spot. (16:30).• Firm boundaries are paramount in Professional Client Relationships. Have A Salon Phone!!! (18:30).• Establish a Centralised Communication Process that your Team can easily default over to when Clients contact them directly, both inside and outside of work hours. (20:00).• Have firm Policies in place around personal details NOT being shared with Clients — both your own and your Teams'. (22:30).• Clients Relationships on Social Media. (23:00).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
https://www.laurenlappin.com.au/private-coachingIn this week's episode Lauren dives deep into the mindset behind making Smart Money Moves in your Salon business, and how to future-proof your business and financial life. **This is not professional or personal financial advice, and is meant for educational and informational purposes only. Please speak with your Financial Advisor and/or Accountant for personalised and specific information for your business and personal finances.**Future-Proofing Your Business with Smart Money Moves:• Why making Smart Money Moves is a key pillar to building and sustaining a thriving Business.• Not paying yourself a proper wage. (03:45).• What are your goals? (04:30).• Why you want your Business to look good on paper. (08:30).• Good cash and transaction management flows from the top down. (11:00).• Accurate Reporting is crucial in paying the correct Bonuses to your Team. (13:00).• Choosing the right Business Structure is essential in optimising your Business from a financial and taxation perspective. (15:00).• How to pay yourself as the Business Owner. (19:00).• Get a great Accountant or Financial Professional in your corner. (24:00).Want to Grow Your Business? https://www.laurenlappin.com.au/private-coaching....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the real cost of discounting in your Business, and what to do instead. The Impact of Constant Discounting on Your Business: Erodes Your Brand Value. Discounts attract bargain hunters, not loyal Clients. (03:00).Discounting can damage the perceived value of your services — Clients and potential Clients may start to question your pricing across the board, you run the risk of being perceived as cheap or non-premium. (04:30).Regular discounts (aimed at attracting new Clients) may start to annoy your most loyal OG Clients. (05:30).Regular discounting eats into your profit margin. Do the math before discounting, and ask yourself, can you really afford to discount? (06:30).What To Do Instead of Discounting:Content Planning and Creation. The better your Content, the more your Business will grow into the future. (09:00). Training for yourself and/or training for your Team. (10:30). Utilise Models to grow your Business. (12:00). Contact former Clients and/or Clients you haven't seen a while and check in with them. (13:00). Get up-to-date or even ahead on your admin work. (14:30). Learn to be OK with a little bit of white space in your schedule. (15:00)....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.
https://www.instagram.com/laurenlappin_In this week's episode Lauren goes behind-the-scenes and shares both some very personal updates (about life and business), and also some exciting news about new projects that are coming down the pike. Life Lately: • How is Lauren's husband Owen's new business going?• Health and Fitness in 2025. (05:00).• ADHD, and Home Life. (08:45).• The Salon Lately - a quiet March, a strong April, and LED Lashes. (16:00).• The Final Ever Salon Goals. (19:00).• Taking Messy Action (on YouTube). (21:30).• Managing Energy and Focus. (27:00).• Pivoting Through Fear. (29:00)..... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCALdigital.org
In this week's episode Lauren shares a fantastic (in-Salon) interview with the amazing Nat from SZN Social (and the Trend SZN podcast). This episode is a masterclass in growing your Salon with content-creation as a key driver, and getting-off-the-tools in your Business. SZN Social: https://www.sznsocial.com/....Rate and Review 'The Lash Business Lounge' in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate 'The Lash Business Lounge' in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCALdigital.org
Salon Goals - https://www.laurenlappin.com.au/salon-goalsIn this week's episode Lauren shares 11 crucial lessons she's learned from 11 years in Business. These lessons have been foundational in Lauren launching and growing multiple successful businesses in the Beauty space. You don't need to do it all yourself. (03:00).Your Business should work for you, and not the other way around. (05:30).Good communication is everything. (07:15).The Customer is NOT always right. (10:30).Hire for personality, work ethic and culture fit, not skills and experience. (12:30).Your Team will only rise to the standard that you set and uphold yourself. (14:45).Making money and keeping money are two completely different skill sets. (17:30).You don't need another Beauty Certificate, you need business education. (22:00).The only way you can grow your Business, is to keep your Clients coming back. (26:30).Fear of hiring is really just being too scared to hand over control. (30:45).Niche Down to Scale Up. (33:00).Salon Goals - https://www.laurenlappin.com.au/salon-goals.... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.
Join Salon Goals: https://www.laurenlappin.com.au/salon-goalsIn this week's episode Lauren discusses a recent difficult situation in her Salon business. From how the Team handled the issue with the Client at the time, to how Lauren and her senior staff are handling the situation now and into the immediate future, we go inside the Salon and navigate the journey together. Handling Complaints and other Difficult Situations:• 9 times out of 10, the Customer/Client IS always right, but in some situations the Client ISN'T always right. ~ Lauren Lappin. (06:00).• A negative Client reaction (or overreaction) often has nothing to with the quality of your work, or your customer service. ~ Lauren Lappin. (13:00).• The priority for us (Allure) is firstly to ensure that our Team Member is OK, and secondly to dedicate some time to training around dealing with these types of situations in our next Team Meeting. ~ Lauren Lappin. (16:00).• Not all feedback is valid. ~ Lauren Lappin. (23:45).Join Salon Goals.....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCALdigital.org....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
Salon Golas Waitlist - https://www.laurenlappin.com.au/salon-goals-waitlistIn this week's episode Lauren shares an amazing conversation she had with Tylar from Unreal Artistry in Beaconsfield, Australia. Tylar got started in the Beauty Industry at the age of 15, and worked both in Australia and in Canada (in all different types of beauty businesses) before returning to Melbourne to establish her own Salon Business. Tylar is now known throughout the Industry for her unique and amazing Salon location, and her world class Client experience. Tylar begins by sharing the journey of how she got started in Business, and then goes on to share just some of the ways that her Salon Goals experience has helped to change both her business and her lifestyle. "You won't regret doing Salon Goals". ~ Tylar (Unreal Artistry, Melbourne)Salon Golas Waitlist: https://www.laurenlappin.com.au/salon-goals-waitlist• Unreal Artistry on Instagram: https://www.instagram.com/unreal.artistry• Unreal Artistry Online: https://www.unrealartistry.com.au/....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCALdigital.org
Salon Goals. In this week's Q&A episode (part 3 of 3) Lauren tackles two very different but equally tough questions about Hiring, Team Management and Negotiation. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Listener Questions:When is the right time to hire?What do you do when a valued member of the Team has been offered a position by another Business, and the offer is very difficult to match? (09:00).Listen to Episode #143 (4 Signs You're Ready to Hire): https://player.captivate.fm/episode/14481a85-7934-4e97-8d98-f96ecd5c7c29....Get Timely: https://www.gettimely.com/?partner=laurenlappinUse Code: LAURENL50 - for 50% off your first 3 months - offer for new customers only. Disclosure: I may receive compensation from your actions through the Timely link above. ....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.
In this week's Q&A episode (part 2 of 3) Lauren tackles several tough yet massively important Listener Questions from a recent Instagram Poll. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Listener Questions:What do you have your Team do when Clients aren't booked in? What jobs do you get done in the gaps?Do you use the Timely Points/Rewards system in Salon? (09:00).Getting Clients to Rebook. (14:30).Rebranding and Reinvention in the Beauty Industry - plus marketing a rebrand. (20:00).Should I let go of a Team Member with Poor Retention? (30:00).....Get Timely: https://www.gettimely.com/?partner=laurenlappin Use Code: LAURENL50 - for 50% off your first 3 months - offer for new customers only. Disclosure: I may receive compensation from your actions through the Timely link above. ....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
Join SALON Goals: In this week's Q&A episode (part 1 of 3) Lauren tackles a list of fantastic Listener Questions from a recent Instagram Poll - with the bulk of the questions being focussed around Phone Usage in the Salon, Hiring, Social Media, and Growth. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Phone Usage in the Salon.Social Media Content for new vs established Salon businesses. (07:30).Hiring Skilled vs Unskilled Staff. (12:30).Tips for Business Owners looking to grow their Business and build a Team. (19:30). Dealing with Social Media Burnout and endlessly chasing trends. (21:00).Listen to Ep. 127 - Hiring Skilled vs Unskilled Staff: https://player.captivate.fm/episode/d0e39f53-dbc4-41bc-b01c-6ec1436f0a29Listen to Ep. 140 - The Truth About Burnout in the Beauty Industry: https://player.captivate.fm/episode/ce9c7d8a-b0a4-41a3-8548-4173522b6560Listen to Ep. 141 - How to Stay Consistent with Your Salon Socials: https://player.captivate.fm/episode/42749bde-39de-4cd7-8b8f-9d09ae375a90....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24




