100 Women in Insurance

Summary In this episode, Sandra speaks with Catrin Townsend about making actuarial work accessible, navigating career pivots with purpose, and building confidence in a field that is often misunderstood from the outside. Catrin shares how a chance role at Lloyd’s sparked her interest in actuarial science, what pricing looked like when risks were printed on a mouse mat once a year, and how the rise of machine learning has transformed the way insurers understand risk. She explains why statistics only reflect the past, why underwriters still play a critical role in shaping decisions, and how education becomes essential when you want people to trust new tools and approaches. Sandra and Catrin explore her transition from practitioner to educator, the process of writing Risky Business Book during maternity leave, and how motivation, rather than pressure, is what sustains big projects. They discuss how to test new career paths without taking big risks, why LinkedIn can feel human rather than performative, and how boundaries help you manage ambition alongside family life. Catrin also reflects on visibility, representation, and why she hopes the next generation will grow up seeing actuaries reflected in places they never expected, including in children’s storytelling and culture. Key Takeaways Actuaries quantify risk, turning ambiguity into something that can be priced, managed, or transferred. Technology has transformed pricing, moving from annual updates to fast, data-driven iteration. Education drives adoption, because people trust what they understand. Test new paths early, through internal networks, shadowing, and low-risk learning opportunities. Know your “why”, because motivation sustains difficult work longer than pressure ever will. LinkedIn works when it is conversational, not overly curated or robotic. Boundaries shift over time, and children adapt quickly when they understand the purpose behind your work. Representation matters, because seeing a role is often the first step to believing it is possible. Visibility builds community, and sharing achievements can strengthen confidence and connection. About the guest Connect with Catrin Townsend on LinkedIn Resource Catrin is the author of *Risky Business: Actuaries Quantifying and Managing Risk* and a recent Women in Insurance Awards winner. About the host Connect with Sandra Lewin on LinkedIn Sign up to ‘Coffee with Sandra’ newsletter to stay up to date on all 100 Women In Insurance and more. Join ‘The Pink Book’ Collective, private LinkedIn Group connecting women in insurance to find mentors, speaking opportunities and much more. Learn more about the 100 Women in Insurance Collective: www.100womenininsurance.com/collective

This episode is sponsored by Fidelis Insurance Group Summary In this episode, Sandra speaks with Hannah Greenwood, Group Chief of Staff and Chief Underwriting Officer (Bermuda) at Fidelis Insurance Group, about how curiosity, courage and consistency shape a global career. Hannah shares how a Lloyd’s of London internship led her into insurance, how broking taught her the value of team culture and ego-free leadership, and how curiosity opened doors to strategy and M&A. She reflects on staying long enough in one firm to build goodwill, taking on stretch roles that expanded her perspective, and moving from London to Bermuda to help drive underwriting strategy and partnerships. They discuss how sponsorship grows through consistent delivery, the benefits of taking calculated risks, why you should “underwrite” your own career by gathering information, testing fit, and adjusting as you learn. Hannah also talks candidly about balancing leadership and motherhood, the myth of the perfect time for big life decisions, and the advantages of Bermuda’s concentrated, senior market. Takeaways Deliver excellence first. Strong performance in your current role builds credibility and sponsorship naturally Consistency earns trust. Sponsors appear when people see you deliver results repeatedly Curiosity opens doors. Asking questions and exploring projects beyond your remit expands your perspective Longevity creates advocacy. Staying with one organisation long enough builds goodwill and career champions Take calculated risks. Growth often comes from stepping into roles before you feel fully prepared Listen widely, decide independently. Advice helps, but only you know what’s right for you Build layered networks. Supportive relationships sustain you, and transactional ones advance you Leadership without ego scales influence. The best leaders invest in others and create room for growth Mobility accelerates learning. Working abroad, especially in smaller markets, can deepen exposure to strategy and leadership Balance is ongoing. There’s never a perfect time for big life choices, but structure and support make it possible. Career progression often follows a narrow path; seek diverse experiences Great leadership invests in people and keeps ego out of the room About the Sponsor About the sponsor Fidelis Insurance Group Fidelis Insurance Group is a global specialty insurance and reinsurance company focused on creating value through strategic capital allocation, expert risk selection and a network of long-term underwriting partnerships. We have built a strong foundation for scale and profitable growth, underpinned by our disciplined approach to risk selection and our financial strength, which is reflected in our insurer financial strength ratings of A from AM Best, A- from S&P and A3 from Moody’s. Our network of underwriting partners and highly diversified portfolio enable us to proactively navigate market cycles, offer innovative and tailored solutions, capitalize on favorable risk-reward opportunities and produce superior returns for shareholders. Our network of underwriting partners and highly diversified portfolio enable us to execute our strategy of proactively navigating market cycles, offering innovative and tailored solutions, capitalizing on favorable risk-reward opportunities and producing superior returns for shareholders. For additional information about Fidelis Insurance Group, our people and our products, please visit our website at www.FidelisInsurance.com. About the guest Connect with Hannah Greenwood on LinkedIn. Hannah currently serves as Group Chief of Staff, Bermuda Chief Underwriting Officer and is a member of the Executive Leadership Team. Prior to joining the company in 2023, Hannah served as Business manager for Ardonagh where she worked with the CEO of their Capital Solutions arm. Hannah started her career at Lloyd’s before becoming an energy broker at independent NMB, latterly renamed Ed. In 2020, she took on a more strategic role supporting the CEO of the business, with a focus across Specialty lines. Hannah holds a BA in Politics, Philosophy and Economics from the University of Durham, an MBA from Warwick Business School and is ACII qualified. About the host Connect with Sandra Lewin on LinkedIn. Sign up to ‘Coffee with Sandra’ to stay up to date with 100 Women in Insurance. Join ‘The Pink Book’ Collective, a private LinkedIn group connecting women in insurance with mentors, speaking opportunities, and community. Learn more about the 100 Women in Insurance Collective: www.100womenininsurance.com/collective.

This episode is sponsored by Full Circle Communications. Summary In this episode, Sandra Lewin speaks with Rebecca Fuller, about choosing the career you want, staying curious at senior level, and why courage comes before confidence. Rebecca shares how moving from fitness to insurance shaped her approach to leadership, why motherhood helped her step into bigger roles, and how knowing your strengths and gaps builds better teams. Together they discuss public speaking, preparation, and self-reflection. Rebecca explains why women’s networks matter, how to build professional networks in male-dominated rooms, and why you should stop “breaking into the boys’ club” and create your own. Be courageous and confidence will follow. Stay curious. Make deliberate choices that fit the life you want. Takeaways Growth does not stop at senior level. Keep learning, keep testing yourself Motherhood can be a catalyst for leadership and clearer choices Choose the career you want, not the one you think you need Courage comes before confidence. Action builds belief Preparation improves performance. Script, rehearse, use the mirror, and practise silence Know your strengths and weaknesses. Hire, listen, and delegate accordingly Do not chase the “boys’ club”. Create your own spaces and shared interests Show up for networking with presence. Diversify how you connect Lead your priorities. Reassess quarterly, refocus, and let some things go Feeling valued and heard keeps talent engaged more than pay alone About the guest Connect with Rebecca Fuller on LinkedIn About the host Connect with Sandra Lewin on LinkedIn Sign up to ‘Coffee with Sandra’ newsletter to stay up to date on all 100 Women In Insurance and more. Join ‘The Pink Book’ Collective, private LinkedIn Group connecting women in insurance to find mentors, speaking opportunities and much more. Learn more about the 100 Women in Insurance Collective: www.100womenininsurance.com/collective

Summary In this episode, Sandra speaks with Kelly Nwankwo about belonging, curiosity, and the power of reputation in building a meaningful career. Kelly reflects on her twists and turns throughout her career, which were a combination of reflection, plan and openness to try. Her journey through broking, into consulting, and back to the market is a testimonial of how our careers can take unexpected turns. Through these shifts, Kelly learned how reputation, relationships, and self-awareness shape long-term success. Together, Sandra and Kelly discuss personal brand and authenticity, exploring how to adapt to new environments without losing yourself. Kelly describes authenticity as something you can “dial up or down,” depending on context, but never perform. She also explains how curiosity and courage open new doors and how showing up consistently builds trust and visibility. Kelly highlights networks like LTL, ACIN (now known as Equity), and iCAN, which gave her both support and lifelong friendships. She believes that belonging is what keeps people in the industry and that inclusion helps people thrive once they arrive. She also shares her view that ambition should be tied to learning, not titles, and looks ahead to a more diverse, technology-driven future for insurance. Takeaways Career paths evolve through curiosity and courage Your reputation travels faster than you do, protect it A strong personal brand is built through visibility, consistency and authenticity Mentors and peers shape how you grow and lead Professional networks build belonging and confidence Managers can nurture ambition by creating space for learning Ambition tied to learning drives sustainable growth AI will reshape work, but human connection will always matter Fulfilment comes from purpose, progress, and the people around you Diversity in the workplace enhances the overall experience and retention Community and friendships formed through networking can be lifelong Diversity brings people in, but inclusion keeps them About the guest Connect with Kelly Nwankwo on LinkedIn. About the host Connect with Sandra Lewin on LinkedIn. Sign up to ‘Coffee with Sandra’ to stay up to date with 100 Women in Insurance. Join ‘The Pink Book’ Collective, a private LinkedIn group connecting women in insurance with mentors, speaking opportunities, and community. Learn more about the 100 Women in Insurance Collective: www.100womenininsurance.com/collective.

Sign up to Coffee with Sandra to stay up to date with all things 100 Women in Insurance. Summary In this episode, Sandra Lewin speaks with Abbey Atkinson about what really holds women back from progressing into senior roles in insurance. The conversation goes beyond quick fixes or skills workshops and looks honestly at the systems, structures, and habits that still shape how organisations work. 🚨 It is not a woman problem. Abbey shares insights from her PhD research, exploring how culture, power, and trust influence progression. She explains the concept of role habitus and how some jobs are designed around old norms, forcing people to adapt themselves to fit. Together, Sandra and Abbey discuss how trust operates differently for women, why flexible working can sometimes become overwork, and what needs to shift for change to be genuine. The message is clear: women don’t need fixing. The system does. And if we create the right environment, there is plenty of food at the table for everyone to eat. Takeaways Progression barriers are mostly cultural and structural, not about women’s capability Role habitus explains how certain roles carry built-in behaviours that favour dominant norms Women often need to re-earn trust repeatedly, while men’s trust tends to remain intact Flexible working can help, but without boundaries it often leads to invisible overwork Women juggle both professional and personal networks, adding unseen emotional labour Women-centred networks are valuable, but they need links to decision-makers to drive change Networking should be treated as a skill and supported equally across the business Employee groups need proper funding and leadership buy-in, not just goodwill Honest dialogue from leadership matters more than polished surveys or policy statements True equality means redesigning systems so everyone has room to contribute About the Guest Connect with Abbey Atkinson on LinkedIn Read her latest article, Why We Haven’t Yet Achieved Equality, part of her Bringing a New Beat to Equality series. Abbey’s research challenges the idea that women need to change to progress. Through her work with Insight Change and her academic research, she focuses on how culture, trust, and role design can either open or close the path to leadership. About the Host Connect with Sandra Lewin on LinkedIn Sign up to Coffee with Sandra to stay up to date with all things 100 Women in Insurance. Join The Pink Book Collective, a private LinkedIn group connecting women in insurance to mentors, speaking opportunities, and community. Learn more about the 100 Women in Insurance Collective: www.100womenininsurance.com/collective

Sign up to Coffee with Sandra to stay up to date with all things 100 Women in Insurance. Summary In this episode, Sandra Lewin speaks with Jacqueline Sinclair about how careers can begin by chance, why integrity and connection matter more than ever, and how success evolves as we grow. Jacqueline shares how her first interview in London didn’t go quite as planned, but ultimately led to a rewarding career built on curiosity and adaptability. She reflects on what she’s learned from working across both startups and established organisations, and how her focus has shifted from personal milestones to developing others and building teams. Together, Sandra and Jacqueline explore the realities of the gender pay gap, the growing number of women designing work around their lives, and why flexibility has become a powerful form of leadership. They also discuss how to network as an introvert, why small acts of courtesy go a long way, and what the rise of AI means for the future of work and inclusion. It’s a conversation about values, change, and the courage to shape a career on your own terms. Takeaways Careers often start by chance; purpose is built through experience Success evolves from individual achievement to collective growth Flexibility and autonomy create space for better balance Courtesy and reputation matter in a small, connected industry The gender pay gap widens mid-career and needs deliberate action Networking can be one-to-one and rooted in genuine curiosity AI is transforming how we work, but human insight remains vital Diversity in AI and leadership helps prevent bias and drive fairness The insurance industry offers wide and varied opportunities for all About the guest Connect with Jacqueline Sinclair on LinkedIn About the host Connect with Sandra Lewin on LinkedIn Sign up to Coffee with Sandra to stay up to date with all things 100 Women in Insurance. Join The Pink Book Collective — a private LinkedIn group connecting women in insurance to mentors, speaking opportunities, and community. Learn more about the 100 Women in Insurance Collective: www.100womenininsurance.com/collective

Sign up to Coffee with Sandra to stay up to date with all things 100 Women in Insurance. Summary In this episode, Sandra speaks with Lesley Charteris, about why it’s never too late to start again, how to overcome fear, and the four words that can change the direction of your career: I can do it. Lesley shares her journey from industrial chemistry to 40 years in the London insurance market, before retraining in her 50s to specialise in cybersecurity. She talks about recognising your strengths, valuing experience over qualifications, and the importance of lifelong learning. She also opens up about navigating gender bias, the misconceptions around AI, and why creating a no-blame culture is essential for building cyber resilience. Her message is clear: “if you can read a book, you can do anything”, and if you put your hand up, opportunities will follow. Takeaways You don’t need to have it all figured out, career transitions can happen at any stage Continuous learning is the key to staying relevant Attitude and curiosity matter more than credentials Don’t fear being the only woman in the room , our perspective is powerful Self-advocacy and confidence create opportunities Digital transformation in insurance requires cultural change as much as technology Cybersecurity isn’t new, it’s about people as much as systems A no-blame culture encourages learning and reporting mistakes If you think you can’t do it, think again About the guest Connect with Lesley Charteris on LinkedIn About the host Connect with Sandra Lewin on LinkedIn Sign up to ‘Coffee with Sandra’ newsletter to stay up to date on all 100 Women In Insurance and more. Join ‘The Pink Book’ Collective, private LinkedIn Group connecting women in insurance to find mentors, speaking opportunities and much more. Learn more about the 100 Women in Insurance Collective: www.100womenininsurance.com/collective

Sign up to Coffee with Sandra to stay up to date with all things 100 Women in Insurance. This episode is sponsored by MS Reinsurance. Summary In this episode, Sandra speaks with Maria V Amelio about what hard work really looks like, why confidence in your ability matters, and how visibility can change the course of a career. "Working hard and just saying ‘I’m so busy’ doesn’t necessarily mean you’re a good hard worker." – Maria V Amelio Maria shares the pivotal risks that shaped her journey, how she built her personal brand, and the difference between mentors who guide you and sponsors who open doors for you. She also reflects on empathy in difficult conversations and why clear career paths and incentives are essential to retaining female talent. Maria reflects on her involvement with St. Baldrick’s, a childhood cancer charity founded by reinsurance professionals, and how her personal loss made the cause deeply meaningful. She also shares how the industry’s support during that time shaped her career and her life. Takeaways The importance of having personal goals Different career paths in insurance require distinct skill sets. Taking risks can lead to significant career opportunities. Local and global companies offer different experiences, but performance is key. Personal branding influences how others perceive and interact with you. Authenticity at work means being true to yourself while remaining professional. The insurance industry faces a talent gap that needs addressing. Mentorship provides guidance, while sponsorship offers opportunities. Visibility is crucial for career advancement; hard work alone isn't enough. Difficult conversations require confidence and empathy. About the guest Connect with Maria V Amelio. About the sponsor MS Reinsurance is a global reinsurer domiciled in Switzerland with underwriting offices in Zurich, Bermuda, Miami, and New York. The Company underwrites non-life treaty reinsurance solutions on a worldwide basis through its three business units: Americas, International, and Specialty Lines. About the host Connect with Sandra Lewin on LinkedIn Sign up to ‘Coffee with Sandra’ newsletter to stay up to date on all 100 Women In Insurance and more. Join ‘The Pink Book’ Collective, private LinkedIn Group connecting women in insurance to find mentors, speaking opportunities and much more.

Sign up to Coffee with Sandra to stay up to date with all things 100 Women in Insurance. Summary In this episode, Sandra is joined by Crystal Riley, who entered the insurance industry by chance and has since built a successful career across underwriting, broking and claims. Crystal shares how exploring different roles helped her understand where she could thrive, and how feeling stuck prompted her to reflect on what she truly wanted from her career. She speaks openly about letting go of other people’s timelines, focusing on her strengths, and building a reputation around what she wanted to be known for. The conversation explores the power of difficult conversations and the everyday courage it takes to advocate for yourself at work. Crystal offers practical insight into how to prepare, stay grounded, and revisit conversations when they do not go to plan. She also reflects on the role of informal mentorship, the importance of self-reflection, and how learning to speak up has shaped both her professional and personal confidence. This is a story about awareness, growth and the clarity that comes from doing the work to define success on your own terms. Takeaways Exploring different roles in insurance can help you understand where you truly thrive Recognising when you feel stuck is a sign to pause and reflect Networking and mentorship are key to navigating career challenges Difficult conversations, though uncomfortable, often build trust and respect Preparation is essential for having difficult conversations It's okay to revisit conversations if they don't go as planned. Personal and professional growth often intertwine in the workplace Learning from both positive and negative experiences is valuable Confidence can be built through experiences in the industry About the guest Connect with Crystal Riley on LinkedIn About the host Connect with Sandra Lewin on LinkedIn Learn more about the 100 Women in Insurance Collective: www.100womenininsurance.com/collective

This episode is sponsored by Markel International. Summary In this episode, Sandra is joined by Sophie Forsyth and Philippa Hartrick-Morris, colleagues at Markel and this year’s riders in the Markel Magnolia Cup, the UK’s most prestigious charity horse race. Held each summer at the Qatar Goodwood Festival, this all-female amateur race celebrates women leading in business, sport, fashion and media. Their stories take us far beyond the racetrack. Sophie shares how a career in insurance led her back to horse riding after more than a decade away, while Philippa reflects on receiving the call while on maternity leave, and how training just 12 weeks after giving birth became a powerful way to rebuild strength and reconnect with herself and embrace a once-in-a-lifetime challenge. From renewal season and nursery drop-offs to four-minute planks and dawn gallops, this conversation explores what it means to say yes to something that scares you, and the transformation that follows. Sophie and Philippa are riding in support of Project Lehar, a King’s Trust International programme supporting girls in India to access education, build skills and create pathways to employment. This is a story about courage, visibility and what becomes possible when insurance creates space for women to grow. Takeaways The Markel Magnolia Cup is an all-female amateur race that has raised over £2.7 million for women’s causes since 2011. Training includes demanding fitness tests, race-day preparation and weekly riding sessions at professional yards, all balanced alongside full-time roles. Sophie and Philippa are only the second and third women from Markel ever to compete in the race. “Just say yes.” It’s the advice Sophie has followed throughout her career and one that’s led to challenge, growth and unexpected opportunities. Postpartum doesn’t have to mean pressing pause. Philippa’s journey shows how ambition and new motherhood can coexist with the right support. You don’t need experience to step forward. Both riders started from scratch, proving that courage and commitment count for more than credentials. Progress looks different for everyone. For some, it’s a promotion. For others, it’s holding a plank for four minutes and getting back in the saddle. None of it happens alone. From family to teammates, support made all the difference, especially on the hardest days. A career in insurance can open doors to extraordinary and unexpected places. About the guests Connect with Sophie Forsyth on LinkedIn Connect with Philippa Hartrick-Morris on LinkedIn Resources Donate to the riders’ JustGiving page Explore the 2025 Magnolia Cup lineup and cause Follow Markel International on LinkedIn and Instagram for race day coverage About the host Connect with Sandra Lewin on LinkedIn Learn more about the 100 Women in Insurance Collective: www.100womenininsurance.com/collective

Sign up to Coffee with Sandra to stay up to date with all things 100 Women in Insurance. This episode is sponsored by RPC. Summary In this live recording from event at RPC FIG Network, Sandra is joined by Sam Tymms for a powerful and honest conversation about what it really means to own your career. Sam shares reflections from a career spanning regulation, advisory and governance, and speaks openly about the common traps women fall into when it comes to progression. Too often, women wait to be tapped on the shoulder, rely on their employer to plot the next step, or assume success will be recognised without saying a word. Together, Sandra and Sam explore how career ownership starts with self-awareness, clarity and courage. From navigating networking with curiosity, to preparing for non-executive roles, this episode unpacks what it takes to get boardroom-ready and why authenticity and failure are essential parts of leadership. The conversation also dives into the evolving nature of diversity and inclusion in financial services, and how regulation, unconscious bias and cultural expectations continue to shape the experience of women in the industry. Whether you're just starting out, pivoting mid-career or stepping up into leadership, this episode is a reminder that you are your own best advocate, and that sisterhood, celebration and support go a long way. Takeaways Women often don't do enough to own their career Outsourcing your career management can hinder progress Success looks and feels different at every stage, and that’s OK Networking works best when you lead with curiosity Sisterhood is about support and empowerment Non-executive roles can provide valuable experience Know your value and be ready to articulate it in board setting Diversity and inclusion discussions are evolving Networking can be less intimidating with the right mindset Career ownership is essential for professional growth. Diversity and inclusion are ongoing challenges in financial services Regulatory interviews often lack awareness of gender dynamics Future leaders must be tech-savvy and self-aware Authenticity is crucial in leadership; accept your strengths and weaknesses Failure is a natural part of career growth Recognising personal value is essential for career advancement Cultural perceptions can influence women's career choices Self-doubt can create barriers to success Owning your career means challenging societal expectations Celebrating achievements fosters a supportive professional community About the Guest Connect with Sam Tymms on LinkedIn About the host Connect with Sandra Lewin on LinkedIn Learn more about the 100 Women in Insurance Collective: www.100womenininsurance.com/collective

Summary In this episode, Sandra is joined by Cristina Galindo for a thoughtful conversation on career transitions, sustainability, and the changing world of work. Cristina shares her journey from a career in HR across financial services and tech to her current focus on sustainability and talent. She reflects on the benefits and challenges of moving abroad, the realities of career breaks, and the importance of embracing change at any age or stage. From the rise of sustainability roles in insurance to the need for organisations to retain knowledge as professionals approach retirement, Cristina brings fresh insight into how careers, and workplaces, are evolving. Together, Sandra and Cristina explore the concept of the “empty box,” a space for reflection and reinvention, and discuss why transferable skills, introspection, and storytelling are essential in today’s job market. They also tackle the shifting language of CVs, how to balance legal compliance with company culture, and why kindness and performance are not mutually exclusive. This episode is packed with practical advice and quiet encouragement, for anyone navigating change, rethinking their purpose, or creating more human-centred ways of working. Takeaways It's never too late to change careers or pursue new opportunities Moving abroad can be a great learning opportunity but comes with challenges The traditional linear career path is becoming less common Career breaks can develop leadership, negotiation and project management skills The "empty box" is a space to pause, reflect and explore new directions before taking your next step CVs need to evolve to focus on skills, strengths and stories, not just job titles Introspection helps you reconnect with your values and design a career that fits with your authentic self The job market is changing rapidly, with sustainability roles expanding across insurance and beyond People are living and working longer, but many organisations are not prepared for longer careers Knowledge retention is a growing challenge as senior professionals retire without transition plans Equal and inclusive parental leave policies send a powerful message about what a company values Kindness and high performance can coexist Creating human-centered workplaces enhances employee loyalty About the guest Connect with Cristina on LinkedIn About the host Connect with Sandra Lewin on LinkedIn Learn more about the 100 Women in Insurance Collective: www.100womenininsurance.com/collective

This episode is sponsored by the Chartered Insurance Institute (CII). Summary In this episode, Sandra is joined by Vanessa Riboloni, Professional Capabilities and Insight Manager at the Chartered Insurance Institute (CII), for a conversation about visibility, growth, and the story behind the CII Professional Map. Vanessa shares how she found her way into insurance by chance. A researcher at heart who followed her curiosity rather than a fixed plan. Vanessa reflects on how she built a meaningful career by leaning into learning, taking calculated risks, and staying open to where her skills were needed. As someone who doesn’t naturally seek the spotlight, Vanessa speaks candidly about visibility in the workplace, and the realisation that competence isn’t always enough. She offers practical reflections on how to become your own PR manager, especially in a hybrid environment where it’s easy to go unnoticed if you don’t actively show up. The episode centres on the CII Professional Map, a free, open-access tool designed to help individuals, line managers and teams reflect on development needs and define what “good” looks like at every stage of an insurance career. Vanessa walks us through how the map was built, from field research and behavioural interviews to user testing and team workshops, and shares how it’s being updated to reflect evolving expectations around skills, sustainability and AI. Whether you’re navigating your next move, supporting others as a manager, or returning to work after time away, this episode is a practical guide to making growth feel possible, even when you’re not sure where to start. Takeaways You don’t need a fixed plan to build a fulfilling career, sometimes the path reveals itself along the way Curiosity is a powerful driver of growth, learning and connection Visibility matters, being good at your job isn’t always enough if people don’t see your impact If you’re more introverted or focused on delivery, you may need to be more intentional about showing your value The Professional Map is a free tool designed to support career development at every level It’s useful for return-to-work planning, confidence building, interview preparation and team reviews, are all things that the Professional Map can help with About the guest Connect with Vanessa Riboloni on LinkedIn About the host Connect with Sandra Lewin on LinkedIn Learn more about the 100 Women in Insurance Collective: www.100womenininsurance.com/collective Resource  Explore the CII Professional Map

This episode is sponsored by Full Circle Communications. ⚠️ Content note This episode includes open reflections on mental health, including anxiety, depression, and stress leave. Sandra and Kirsty speak from personal experience and are not medical or mental health professionals. If you are experiencing any of the symptoms discussed, please contact your GP or reach out to a trusted mental health organisation such as My Black Dog, Mind, or BetterHelp. Summary In this episode, Sandra is joined by Kirsty, Executive Director at Full Circle Communications, for a powerful and personal conversation about PR, mental health, and building confidence on LinkedIn. Kirsty shares her insurance journey shaped by curiosity, a love for writing, relationship-building, and storytelling, which helped her carve out a meaningful career in PR and communications. She talks about finding her voice through storytelling, challenging the myth that insurance is ‘boring,’ and why every business (and person) has a story worth telling. She speaks candidly about living with anxiety, taking time off for stress, and the real emotions tied to returning to work. Kirsty offers reflections on the importance of leadership support and the role psychological safety plays in cultivating better workplaces. The conversation also explores how to navigate LinkedIn with intention. From overcoming visibility blocks to showing up authentically, Kirsty shares practical guidance for anyone wanting to grow their presence online, without the pressure to overshare or perform. This is a thoughtful, insightful, and honest episode about finding your pace, owning your story, and leading with care. Takeaways Insurance careers can evolve in unexpected and fulfilling ways PR is about building relationships and sharing stories, not just crisis management Every business in insurance has a story worth telling Mental health is an integral part of an employee's overall wellbeing and performance Supportive management can significantly impact an employee's mental health journey There is a stigma around mental health that needs to be addressed in workplaces Taking time off for mental health should not be seen as a weakness Open conversations about mental health can help reduce stigma and promote healing Returning to work after a break can be less daunting than expected LinkedIn is a powerful tool for professional networking Authenticity is key in social media engagement Avoid posting overly personal content on professional platforms Start slow with social media engagement and build confidence Resources: If you are experiencing any of the symptoms discussed, please contact your GP or reach out to a trusted mental health organisation such as My Black Dog, Mind, or BetterHelp. About the guest Connect with Kirsty on LinkedIn. About the Host Connect with Sandra on LinkedIn and explore more insights: Sandra’s LinkedIn Discover the 100 Women In Insurance Collective dedicated to connecting women in insurance: www.100womenininsurance.com/collective.

Grab a 'Coffee with Sandra' on a fortnightly basis by signing up for her fortnightly newsletter and staying up to date on all 100WII news, Sandra's behind-the-scenes and gender equality matters. Sign up here. ------------------------------------------- Summary In this episode of 100 Women in Insurance, Sandra sits down with Suzy Berry, Sales Director, for a wide-ranging conversation on self-belief, shifting definitions of success, and the realities of juggling career and motherhood. Having entered insurance by chance after raising her children, Suzy shares how she carved out a fulfilling career path, first by saying yes to opportunity, then by taking control of her narrative. From becoming a single mother mid-career to leading in a high-performing sales role, Suzy speaks candidly about the myths we hold around working parents, networking, and what it really means to “do it all.” The conversation also challenges common assumptions about sales. Suzy reframes it as problem-solving with purpose, built on trust, credibility and honesty. Whether you’re a parent, in sales, or simply navigating the next step in your career, this one is packed with relatable insights. Takeaways Careers often evolve from unexpected beginnings. Embrace the chance moments Becoming a single mother can shift your perspective on career and success Progression often comes from being seen, showing up and doing the work Balancing work and family is possible, but it doesn’t mean giving 100% to everything Sales isn’t about selling. It’s about solving problems and building trust Knowing your worth helps you say yes to the right things Being honest, with yourself and others, leads to better outcomes You can be a present parent and still pursue a fulfilling career Networking doesn’t have to be intimidating. Start with simple, human connection Believing in yourself helps you grow in the right direction Travel and career exposure can open unexpected doors About the guest Connect with Suzy on LinkedIn. About the Host Connect with Sandra on LinkedIn and explore more insights: Sandra’s LinkedIn Discover the 100 Women In Insurance Collective dedicated to connecting women in insurance: www.100womenininsurance.com/collective.

Grab a 'Coffee with Sandra' on a fortnightly basis by signing up for her fortnightly newsletter and staying up to date on all 100WII news, Sandra's behind-the-scenes and gender equality matters.Sign up here. ------------------------------------------- Summary In this conversation, Sandra is joined by the inspiring, honest and fun insurance leader Donna Scully who shares her journey into the insurance, emphasising the importance of continuing learning. Donna shows that is it possible to be both professional and friendly leader. What is more, she also shows that it is possible to create a company where flexible working comes in many shapes and forms, whilst continuing to drive a positive outcome for both business and employees. She dispels common myths surrounding women in leadership roles and emphasizes the value of experience in the workforce, advocating for a supportive environment that recognizes the contributions of all employees. In this conversation, Donna Scully and Sandra discuss the multifaceted challenges and opportunities women face in the workplace, particularly in leadership roles. Donna highlights the significance of mentorship, especially when it comes to learning from the younger generations, while also addressing the challenges of leadership, particularly for women. The discussion also touches on the significance of work-life balance, the impact of family on career progression, and the need for flexible work environments. They emphasize the power of intentional diversity initiatives and the importance of being open-minded in creating a more equitable workplace. Finally, they reflect on personal growth and the influence of role models in shaping their careers. Takeaways Courage is needed for the days when it goes wrong. Continuous learning is essential for personal growth. Technology should enhance, not replace human interaction. Be yourself and don't conform to societal molds. Women in leadership should embrace their true selves. Bridging the leadership gap requires both men and women to step up. Inclusivity and diversity should be at the forefront of business practices. Networking and mentorship play a vital role in women's career advancement. Work-life balance is a significant challenge for many women. Flexible work environments can help retain talent and support families. About the guest Connect with Donna on LinkedIn. About the Host Connect with Sandra on LinkedIn and explore more insights: Sandra’s LinkedIn Discover the 100 Women In Insurance Collective dedicated to connecting women in insurance: www.100womenininsurance.com/collective.

Grab a 'Coffee with Sandra' on a fortnightly basis by signing up for her fortnightly newsletter and staying up to date on all 100WII news, Sandra's behind-the-scenes and gender equality matters.Sign up here. ------------------------------------------- Summary Note: The founder’s voice in this episode has been altered to protect their identity. In this powerful and insightful episode, Sandra sits down with the founder of the widely followed Instagram account @insurancewomen—a platform now inspiring over 15k followers. This isn’t a “complain and point fingers” conversation. Instead, it’s a deeply insightful look into what’s really happening in the industry and how we can practically come together—men and women alike—to build a better, more inclusive environment for current and future generations. Key takeaways: The origin story behind the Insurance Women account and the purpose that fuels it Why anonymity matters—and what it reveals about the industry culture Misconceptions about the account and why it’s not about blame Real-life stories and observations from the community A practical call to collaboration: how men and women can work together, not in opposition What the founder wants every insurance professional to reflect on—regardless of their gender or seniority This is a rare behind-the-scenes look at a platform that’s become a powerful voice in insurance. It’s an honest, and constructive conversation that goes beyond surface-level discussions. Whether you’re early in your career or leading teams, this episode will inspire you to think differently about inclusion, leadership, and shared accountability in the industry. About the guest Follow InsuranceWomen on Instagram. About the Host Connect with Sandra on LinkedIn and explore more insights: Sandra’s LinkedIn Discover the 100 Women In Insurance Collective dedicated to connecting women in insurance: www.100womenininsurance.com/collective.

Grab a 'Coffee with Sandra' on a fortnightly basis by signing up for her fortnightly newsletter and staying up to date on all 100WII news, Sandra's behind-the-scenes and gender equality matters.Sign up here. ------------------------------------------- Summary In this episode, Sheila Cameron shares her journey in insurance, discussing her career path, the importance of mentorship, and the challenges of work-life balance. She emphasizes the need for clear boundaries and flexibility in the workplace, particularly for parents. Sheila also addresses the issue of diversity in leadership roles and shares insights and statistics on the progress made so far vs work yet to be done. This is a very honest conversation about leadership and diversity, giving incredible insights into what intentional leadership means for gender equality. She emphasizes the need for leaders to create supportive environments for women, particularly during career dips and maternity. Sheila and Sandra share practical and simple tips on how to create impactful change in your organisation to attract and retain diverse talent. Ahead of Mother’s Day, Sheila ends the episode with a personal story, shared first time in the public domain, which may bring a tear to your eye, whilst also making you smile. This is both an insightful and personal episode that is worth adding to your podcast playlist. Takeaways Leadership programs should focus on systemic change rather than fixing women. Retention during career dips is vital for long-term success. Recognizing weaknesses in leadership is a strength, not a flaw. Paternity leave should be normalized and equally valued as maternity leave. The journey towards equality in leadership roles is ongoing. Leadership intent is crucial for fostering diversity and inclusion. Being a parent can enhance leadership qualities and perspectives. Setting clear boundaries and transparency are key aspects of making work-life balance a success Women are present in the talent pool but often not considered or attracted to the leadership roles. Kindness and high performance can coexist in effective leadership. A mindset shift is necessary to embrace both motherhood and career aspirations. About the guest Connect with Sheila Cameron. About the Host Connect with Sandra on LinkedIn and explore more insights: Sandra’s LinkedIn Discover the 100 Women In Insurance Collective dedicated to connecting women in insurance: www.100womenininsurance.com/collective.

Grab a 'Coffee with Sandra' on a fortnightly basis by signing up for her fortnightly newsletter and staying up to date on all 100WII news, Sandra's behind-the-scenes and gender equality matters.Sign up here. ------------------------------------------- Summary In this episode, Gillie Fairbrother shares her journey into insurance, from the creative industry, via yoga teacher around the world, to the ESG role in insurance. Gillie shares the skills required to work in ESG and career opportunities that come with it. Having travelled across the world teaching yoga, as well as building her own business, Gillie shares her top tips on building a network, increasing confidence in public speaking and being your true self at work (including pink hair at work post Glastonbury festival). This episode is great for any one doubting they can pivot their career, find their niche and enjoy what they do, whilst navigating passions and side hustles outside of work. Takeaways Public speaking skills can be developed through practice and genuine interest in the audience. Breathing techniques can help manage stress and improve focus. Every career journey is unique and can lead to unexpected opportunities. Making a difference in the industry requires a receptive leadership and a commitment to change. Imposter syndrome is a common experience, but it can be managed. Authenticity in the workplace fosters better relationships and engagement. Balancing personal passions with corporate responsibilities is essential for well-being. Networking is crucial for career growth and opportunities. About the guest Connect with Gillie Fairbrother. Join Gillie at her next Sound Bath event. About the Host Connect with Sandra on LinkedIn and explore more insights: Sandra’s LinkedIn Discover the 100 Women In Insurance Collective dedicated to connecting women in insurance: www.100womenininsurance.com/collective.

Grab a 'Coffee with Sandra' on a fortnightly basis by signing up for her fortnightly newsletter and staying up to date on all 100WII news, Sandra's behind-the-scenes and gender equality matters.Sign up here. ------------------------------------------- Summary In this episode Sandra interviews Romany O'Malley, discussing her journey from a corporate career to the startup world. Romany shares insights on the importance of technology in insurance, the skills required for a CFO, and the realities of working in a startup environment. The conversation emphasizes the need for self-reflection in career progression, the significance of understanding job expectations, and the importance of asking the right questions during interviews. In this conversation, Romany and Sandra discuss the intricacies of the interview process, emphasizing the importance of mutual evaluation between candidates and employers. They explore the significance of flexibility in the workplace, particularly in the context of remote work and its impact on training and networking. The discussion also highlights the value of mentorship and the non-linear nature of career growth, especially in the insurance industry, where diverse experiences can lead to unexpected opportunities. Takeaways Transitioning from corporate to startup requires adaptability and quick decision-making. A CFO's role is not just about numbers but also about strategic leadership. Understanding the reality of a job is essential before making a career move. Startup culture demands speed and flexibility in decision-making. Being honest with yourself about your career goals can save frustration. Defining success in your role is key to thriving in a company. Use interview time for questions that matter. Flexibility in work can enhance productivity. Mentorship is crucial for career navigation. About the guest Connect with Romaney O’Malley About the Host Connect with Sandra on LinkedIn and explore more insights: Sandra’s LinkedIn Discover the 100 Women In Insurance Collective dedicated to connecting women in insurance: www.100womenininsurance.com/collective.