Claim OwnershipSuperpro Podcast
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Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
90 Episodes
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Roland Ligtenberg, co-founder of Housecall Pro, sits down with Barbra Vaigauskaite and Jeremy Walsh, cofounders of Mr. Perfect Plumbing. They shared the journey from both getting fired to starting their own plumbing business, along with the challenges and successes they've encountered along the way. The conversation covers effective marketing strategies, hiring the right team, the importance of honest, quality service, and the value of technology in managing their business. They also highligh...
Roland Ligtenberg, co-founder of Housecall Pro, talks business growth with Rey Guedes, the founder of R&J Brothers Electric. Rey and his brother Juan have built a thriving, multi-generational business in New Milford, New Jersey. Rey shares how they prepare for the slowest months (January, February, and March), what he looks for in employees, and how he educates customers. Rey also divulges what he covers in monthly shop meetings where he provides breakfast, and how they use technology to ...
Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Kimberly Sevilla, the founder of Shelter Air. Kimberly shares her journey from working as a guide in whitewater rafting to the world of HVAC, her strategies for rapid business growth, and the importance of community engagement. (It runs from local farm stands to large conferences.) She lays out the challenges of cash flow management, the significance of setting clear business goals, and how technology plays a cruc...
Roland Ligtenberg, co-founder of Housecall Pro, sat down with Scott Larson, the founder of Lake-Sumter Dryer Vent Cleaning. Scott shares his unusual journey from working as an adjunct college professor to starting his own dryer vent cleaning business during the pandemic. He discusses the importance of addressing safety issues related to dryer fires, effective marketing strategies, and the role of AI in enhancing business operations. Scott also emphasizes the significance of building credibili...
Roland Ligtenberg, co-founder of Housecall Pro, talks home service ownership with Aaron Wozencraft, the founder of Omnicraft Home Comfort. Aaron shares his roots in the construction industry and how it led him to start his own business in Champagne, Illinois. He discusses leveraging home warranties for growth, the importance of communication, value of after-hours availability, and the significance of community support. Aaron emphasizes the need to challenge yourself for growth and highlights ...
Roland Ligtenberg, co-founder of Housecall Pro, discusses overcoming challenges and growing business with Joe Pruitt, founder of Pruitt Mechanical Services. Joe shares his origins as an electrician and what led him to start his own business in 2009. He also hits on his time installing appliances for Sears… as many as four units a day. Joe lays out hiring strategies and finding the best techs, pricing, how to track what’s actually working, getting more referrals, marketing investments, and com...
Roland Ligtenberg, co-founder of Housecall Pro sits down with Bret Martine, owner of Rescue Air and Heat in Cocoa Beach, FL. Bret shares how he juggles his service as a firefighter, deployments in the military, and growing a flourishing business in the HVAC industry. He discusses the operational strategies that have led to significant growth, the importance of branding and marketing, and how technology has streamlined his business processes. He also addresses the challenges of running a home ...
Roland Ligtenberg, co-founder of Housecall Pro discusses business with Robert Bednarz, CEO and founder of High Caliber Electric. Robert recalls his experience in the Marine Corps and how that led to entrepreneurship. He lays out the importance of mentorship, sales, and branding in achieving rapid business growth. He emphasizes hiring for character, creating a positive company culture, and leveraging technology to streamline operations. Robert also highlights the value of continuous learning t...
Roland Ligtenberg, co-founder of Housecall Pro sat down with Jeremy Marquardt, owner of Sani-Clean Air Duct Cleaning, Inc. In this episode, Jeremy shares his humble beginnings working at Sears and what led to him establishing a successful duct cleaning business in the Detroit metro area. He discusses the challenges he faced, innovative marketing strategies he’s employed, and how he embraced technology to streamline operations and enhance customer service. Jeremy emphasizes the importance of b...
Roland Ligtenberg, co-founder of Housecall Pro, talks leadership and strategy with Ian Chambers, owner of Current Solutions Electric. Ian shares the journey of starting his business during the COVID-19 pandemic, the importance of having a strong support system, and the strategies he employs for hiring and training employees. He discusses the significance of technology in running a business efficiently and how tools like Housecall Pro have transformed his operations. Ian also emphasizes the va...
Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Chase Hoagland, founder of Local Pro Carpet Cleaning. Chase shares how marrying the girl he dated in college turned into a multi-million dollar business. They also cover the importance of delegation, rejecting fear, and everyone in the organization having and reaching for goals. Local Pro utilizes Online Booking allowing customers to instantly schedule their own appointments without calling, and how Reporting is o...
Roland Ligtenberg, co-founder of Housecall Pro, talks leadership and strategy with Damian Schlereth, owner of two companies - G-FORCE Parking Lot Striping of Denver and PAINT CORPS. With a background as an officer in the Marines, Damian brings a disciplined approach to his businesses, and even has two military vehicles in his fleet. He shares why having mentors and connecting with other Pros is so important, especially in light of how tough running a business can be. Damian also lays out how ...
Roland Ligtenberg, co-founder of Housecall Pro, explores leadership with Trevor Whitcomb, founder of Lords of Plumbing. To chase his 80’s dream and live the surfing lifestyle, Trevor moved to the west coast (Venice Beach) at 18 - with years of plumbing already under his belt. He shares the lawsuit that led to his name and tips on keeping his team motivated. “You don't want employees who are broke. You want them to be hungry.” Trevor breaks down a few of the Housecall Pro features his team use...
Roland Ligtenberg, co-founder of Housecall Pro, discusses business growth with Germaine Nelson, founder of Capitol Plumbing & Heating in the Washington, DC area. Germaine shares what he looks for in employees to build and maintain a trustworthy team, incentives, the power of offering options, and keys to negotiating with commercial customers. He also lays out some of the Housecall Pro features his team relies on daily, and the advice he would give “baby” Germaine. And watch what leads him...
Roland Ligtenberg, co-founder of Housecall Pro, talks strategy with Andrew Philbrick, founder of Pointe Cleaning Company. Andrew shares his comical origin story, some powerful keys to leadership, including words of wisdom from a coach, “The hustler in you needs to die before the CEO can be born.” He also lays out a few of his hiring and training tips, how to market a small business on a budget, having systems in place that your team can run with, and a few of the features his business relies ...
Roland Ligtenberg, co-founder of Housecall Pro, discusses strategy and humble beginnings with Daniel Busekist, founder of No Streaks Exterior Cleaning. Daniel shares some of the books and podcasts he turned to early on, and how he could’ve avoided hundreds of thousands of dollars in mistakes if he’d found Housecall Pro sooner. He shares some of the Google tricks he uses, along with the #1 trait he looks for in employees. He also emphasizes the need to create and maintain a positive work envir...
Roland Ligtenberg, co-founder of Housecall Pro, explores entrepreneurship in the trades with Master Plumber, Patrick Williams. The founder of OnCall Plumbing. Patrick shares how he maneuvered a general construction company into plumbing in 2020 and never looked back. He started servicing bars in Austin, Texas and grew from there. He also emphasizes the value of communication and offers advice for newcomers in the field. Patrick discusses some challenges he’s faced, pricing strategies, the imp...
Roland Ligtenberg, co-founder of Housecall Pro, sat down with Neil and Tabetha Guffey, co-owners of Confident House Cleaning. Theirs is an inspiring comeback story of humble origins in Springfield, Oregon. They started their business in August of 2023 while still on drugs. The Guffeys invested the last $250 they had (in the middle of the night), cleaned up their act, and started cleaning up literally - now with a 2025 revenue goal of $200k. The Guffeys share where they find their clients, the...
Roland Ligtenberg, co-founder of Housecall Pro, talks business growth with Josh Rooney and Tim Carroll, co-owners of JR Security Solutions. Josh and Tim share the sources that provide the majority of their leads, as well as the need for sound marketing and showing off your work. They also reveal the secret to their many reviews and high Google ranking. Like so many home service businesses, JR Security was started during the height of Covid. Tim also lays out what they would’ve done differentl...
Roland Ligtenberg, co-founder of Housecall Pro, talks trades with Mato Bergovec. Mato started Bergovec Electric in 2018 to serve upstate New York. His foundation includes a family first mentality, and the absolute necessity of having a winning attitude. Mato shares how so many Pros waste time with systems that aren’t going to take them anywhere, and how Housecall Pro helps him streamline his business and impress customers. He specifically touches on the power of Online Booking and Reviews, as...
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