Introduction to Lisa Russell: Lisa Russell, with over 30 years of experience in the multifamily industry, shares her journey from COO to working in an AI startup, focusing on combining technology with operations.AI in Multifamily: Lisa emphasizes that the industry is overwhelmed with technology. She believes AI can now reduce labor, enabling more human interactions by handling tedious tasks, especially in property management.Tech Overload in Multifamily: Historically, multifamily has been slow to adopt technology. Employees often struggle when transitioning between properties due to different tech systems, despite their years of experience.Fraud in the Industry: Lisa highlights the need to address both resident and vendor fraud. She prefers to work with companies that acknowledge the fraud problem and are proactive about it.Data Utilization Challenge: Many organizations are drowning in data but fail to use it effectively. AI can help manage and utilize this data for tasks like predicting maintenance needs or deciding on renovations.The Role of AI in Takeovers: Lisa discusses the importance of AI in retaining institutional knowledge during property takeovers. AI can preserve data continuity when asset managers or property managers leave.Staffing and Technology: As technology becomes more integrated, property managers face longer adaptation periods when taking over new properties. AI can help shorten this transition time.Key Signals for AI Adoption: Lisa suggests that companies led by forward-thinking leaders (who embody a "hell yes" mindset) are prime candidates for adopting AI solutions. They recognize the need for change and are open to tech solutions.Sales Approach: In sales, Lisa emphasizes the importance of addressing buyers' emotional needs before talking about ROI, to secure commitment to change. Buyers need to feel confident that AI solutions are easy to implement and beneficial.Future of Multifamily with AI: The conversation touches on how AI will shape the future of multifamily, ensuring seamless property management transitions, enhancing resident experience, and creating more efficient operations across the board.
In this episode of Getting to Hell Yes!, Guillermo Villasenor brings together three powerhouse voices in property management: Tanya Severson, Stacey Lusader and Mindy Seeger to dissect one of the most complex challenges in real estate operations: maintenance.They explore a compelling metaphor. The four-legged stool of property maintenance made up of owners, vendors, maintenance providers and residents. What happens when one leg falters? The whole system wobbles.From real-world vendor frustrations and owner-operator blind spots to resident psychology and program management best practices, this episode dives deep into:Why maintenance is more than just fixing things. It's a strategic asset decisionThe hidden cost of misalignment between stakeholdersWhy culture and communication are more powerful than any tech toolThe emotional weight residents carry when systems breakThe call for program management, empathy and education across all rolesWhether you're managing scattered-site SFR, running a vendor business or investing in rental portfolios, this episode will shift your perspective on maintenance from “cost center” to “community builder.”Spoiler: Fixing maintenance isn’t just about dispatching a plumber, it’s about aligning motivations, building trust and treating every stakeholder like a partner.
Live from Blueprint 2024 in Vegas: Centralization with Adrian Danila!, in 10 bullet points:1. Adrian Danila's Background: Adrian Danila has over 20 years of experience in multifamily facilities management, starting as a groundskeeper and working up to a vice president overseeing 32,000 apartment homes.2. Centralization Challenges: Centralization in multifamily R&M (repair and maintenance) faces challenges, particularly related to travel time for technicians between properties and managing service requests efficiently.3. Multifamily Properties Scale: Unlike scattered single-family homes, multifamily properties are often in one location with hundreds of units, but centralizing maintenance across several properties introduces logistical complexities.4. Impact on Resident Experience: Centralizing maintenance services can lead to delayed service for residents, especially if technicians batch service requests, which can negatively affect resident satisfaction.5. Cost Pressures and Priorities: Due to rising interest rates and stagnant rent increases, many property owners are prioritizing cost reductions over resident service quality. Centralization is seen as a potential cost-saving measure.6. Importance of Reducing Costs: For multifamily owners, reducing maintenance expenses is often a key driver behind centralization efforts, especially as the rental market faces increased competition from single-family rentals.7. Labor Shortages: A significant challenge for centralization is the lack of available labor, which drives property owners to consider outsourcing and more efficient operations before centralizing R&M functions.8. Outsourcing as a Solution: Many multifamily operators are turning to outsourcing maintenance functions as a stopgap, with the commercial sector providing a model for this approach.9. Technology and Efficiency: Adrian emphasizes the importance of improving operational efficiency through technology, such as keyless entry systems, before fully committing to centralized maintenance operations.10. Centralization Should be the Last Step: Adrian advises that centralization should not be pursued for its own sake. Operators should focus on improving local efficiency and outsourcing before considering centralization as the final step in optimizing operations.
Here are 10 bullet points "Live From Cultivate Austin! with Amy Polvado":1. Centralization in Property Management: The discussion highlights the growing importance of centralizing operations in multifamily property management due to shrinking margins, inflation, and rising interest rates.2. Challenges with Change: Centralizing operations is seen as necessary but painful, especially for those who have done things inefficiently for decades. Resistance to change is common in the industry.3. Impact of Interest Rates: Many property owners who purchased properties with variable-rate debt in 2021 are now struggling due to higher interest rates and compressed rent growth, resulting in cash flow issues.4. Operator and Owner Conflicts: Tension exists between property managers (PMs) and owners because of the structure of agreements—PMs are paid based on revenue but don’t directly benefit from cutting expenses, unlike owners who are focused on net operating income (NOI).5. PropTech Solutions: There is a rise in PropTech consultants and platforms like IrisCX that help bridge the gap in centralization by providing data aggregation and remote operational support to solve inefficiencies.6. Midwest Real Estate Market: The Midwest region is more proactive about centralizing operations and avoiding cost pressures seen in Sunbelt states, where labor shortages and rising wages are bigger concerns.7. Aging Workforce and Labor Shortages: The real estate industry faces a shortage of skilled labor, particularly in maintenance roles. Aging maintenance technicians exacerbate this problem, making technological solutions like remote maintenance even more crucial.8. Remote Maintenance Solutions: The military and other industries have successfully used remote maintenance for years, and similar solutions are now being applied to the real estate sector to mitigate labor shortages and distributed asset management.9. Use of IoT for Problem Detection: IoT and real-time data collection can prevent costly issues like undetected leaks that result in major damages, as shared in a story about a sinkhole caused by an unmonitored leak.10. Consolidation in the Industry: Large property management companies are consolidating, which positions them to benefit from centralized operations and PropTech solutions that streamline processes and improve efficiency across scattered properties.
"Live From MFE Conference In Vegas With Cris From SKBM", featuring a discussion between Guillermo from IrisCX and Cris from SKBM at the MFE Conference:1. Introduction to SKBM: Cris explains that SKBM is a PropTech concierge specializing in consulting on real estate and technology solutions, particularly installations like access control, smart locks, and thermostats for multifamily properties.2. Centralization and Technology in Real Estate: Cris highlights the growing importance of centralization and technology in multifamily real estate operations, predicting that adopting these tools will become necessary to stay competitive.3. Competition in Multifamily Markets: The discussion touches on how new developments and increased supply are putting pressure on older buildings, particularly in markets like Austin and Nashville, making it crucial for property managers to adapt to retain tenants.4. Lower Barriers to Change in Multifamily: Unlike single-family homes, multifamily properties face lower costs for change, making it easier for operators to adopt new technologies, which helps create a hospitality-like experience for residents.5. Tech Solutions for Tenant Retention: Implementing technology can improve tenant retention by enhancing operations and providing a better experience, especially as centralization and automation free up resources to focus on resident engagement.6. The Role of Operations in Tenant Experience: The video stresses that tenant experience is tied directly to operational efficiency. Centralizing operations, such as maintenance, leads to better outcomes for residents and improved retention.7. Challenges of Staffing: Cris mentions that there's a growing shortage of maintenance staff, so centralizing operations can help make on-site workers more efficient and reduce their workload, improving tenant satisfaction.8. Balancing Affordability and Tech Adoption: The conversation emphasizes that even B and C class properties need to adopt technology to remain competitive, as managing operational costs (OPEX) is critical to maintaining profitability and increasing NOI.9. Building Business Cases for Technology Adoption: Cris discusses how asset managers and property managers can build a business case for adopting centralized technology, starting with data collection and understanding the unique challenges at different management levels.10. Innovation Driven by Competition: The video concludes with a discussion on how competition among property management companies is driving innovation. Operators need to bring new solutions to the table to win contracts and improve NOI, especially in a budget-conscious environment.
Curious about what it takes to turn 'maybe' into a resounding 'hell yes'? Join Suzanne Hopson, founder of Here to Elevate, as she dives deep into her world of multifamily consulting. From navigating "hair on fire" moments to transforming operational chaos into success, Suzanne reveals her secrets to building trust, setting priorities, and delivering real change. Tune in to learn how to get the right people in the right seats, leverage tech to save money, and why sometimes, firing a client is the best move. Don’t miss this chat conversation packed with sellers intel & buyers inside baseball!
Curious about what it takes to get that “hell yes” in multifamily sales? Michelle Moore from Collide Partners breaks it down live from Optech, sharing insights on everything from navigating the complex cycles of multifamily decision-making to identifying the right influencers for seamless connections. Discover why timing is everything, how understanding real pain points can transform your approach, and why technology is regaining trust in this evolving industry. Michelle’s unique approach reveals the strategies that not only get you in front of the right people but have them saying, “Yes, that’s exactly what we need!” Tune in to learn the secrets behind turning complex blockers into breakthrough moments in multifamily sales!
Tune in to "Live from Optech 2024! Getting to Hell Yes!" with Ben Keller, COO of Propexo! In this exciting episode, Ben Keller dives into the art of selling through problem-solving, how Propexo is unlocking integrations in the proptech space, and why a deep understanding of the buyer journey is essential. Join us to hear insights that can help you transform your approach to selling in multifamily and proptech industries!Top 3 Takeaways:1. Problem-Centric Selling: Focus on the problems that matter most to buyers instead of pitching features – the fastest way to get to "hell yes!" 2. Mastering Integrations with PMS Systems: Discover how Propexo is tackling one of the biggest roadblocks in real estate tech by making PMS integrations smoother and faster.3. Winning with a Low-Risk Approach: Learn Ben's strategies for reducing risk in buyer decisions, from phased rollouts to strategic entry pricing that fosters growth.Don't miss out – tune in for game-changing strategies straight from the experts at Optech!
In this episode of Getting to Hell Yes!, we're joined by multifamily and proptech expert Shelley Robinson, who shares her insights on transforming operations in today’s challenging real estate landscape. From staffing shortages to NOI pressures, Shelley dives into why now is the time for operators to embrace change—and how technology plays a crucial role in overcoming industry pain points.Shelley’s one piece of advice? "Don’t settle for the status quo. Embrace change with an open mind, whether it’s staffing, technology, or operations—those ready to tackle these challenges head-on will set the pace for the industry’s future."Tune in to hear how Shelley helps multifamily leaders achieve "hell yes" moments by identifying real solutions, breaking down silos, and pushing the boundaries of what’s possible in property management. 🏢✨
🎙️ Get ready to dive into the world of real estate analytics with this episode of “Getting to Hell Yes!” Join us as Guillermo Salazar, CEO of IrisCX, sits down with George Burchlaw, founder of RE Analytics, to explore the common struggles of managing data across multifamily properties and the game-changing insights that analytics can bring. George shares his journey from architectural engineering to launching RE Analytics, a company dedicated to helping small and midsize real estate firms make smarter decisions with less manual work.Highlights include:Why many real estate companies rely on spreadsheets and junior analysts—and how that leads to costly oversights.The “people, speed, and quality” framework George uses to pinpoint clients’ biggest roadblocks.Key triggers that push companies to seek help, from lender meetings to performance dips.Real-world stories of how RE Analytics has transformed operations for its clients, streamlining data for clearer, faster insights.Whether you’re in property management or just curious about the impact of data on decision-making, tune in to learn how George’s tech-driven approach is taking real estate analytics to the next level. Don’t miss this insightful conversation on the latest “Getting to Hell Yes!” 🎧
🎙️ Ready to unlock the secrets of sales success? This episode of “Getting to Hell Yes!” features Paul Marks, a seasoned industry veteran, as he shares candid insights on what it really takes to close deals and build lasting relationships in multifamily real estate.In this episode, Paul reveals:• “It’s not about what you think they need—it’s about what they actually believe.” Learn how understanding your buyer’s true perception can be a game-changer.• Timing is everything. Discover why external triggers like regulatory changes and rising costs are often the catalysts for a ‘hell yes’ moment.• Focus on NOI, not just ROI. Paul explains why connecting your solution to Net Operating Income can make the difference in swaying corporate decision-makers.• Leverage the power of client advocacy. Hear why having a current client pitch your solution to a prospect can be more effective than any sales script.• Relationships drive referrals. Paul shares stories of building trust and receiving unsolicited referrals from high-level clients—a true measure of sales success.Whether you’re new to sales or a seasoned pro, this episode is packed with actionable advice straight from a sales expert who knows the multifamily market inside out. Tune in now to “Getting to Hell Yes!” for a conversation that goes beyond the usual sales tips and dives deep into what really works. 🚀🎧
🎙️ Getting to Hell Yes with Dave Holland! 🎙️Join us for an insightful conversation with Dave Holland, a seasoned expert in property management and disaster planning with BELFOR Property Restoration. With extensive experience in multifamily property management, Dave has transitioned to the supplier side, bringing a unique perspective to disaster preparedness and recovery.💡 Top 3 Takeaways: 1️⃣ Preparedness Pays Off: Learn how proactive disaster planning with tools like BELFOR's Red Alert program ensures quick responses and saves costs when crises hit. 2️⃣ The Value of Relationships: Dave shares why building trusted vendor partnerships before disasters occur is crucial for property managers. 3️⃣ Strategic De-Risking: Discover how preparedness not only mitigates risks but also positions property managers as strategic leaders in their organizations.✨ Dave’s Tip for Getting to Hell Yes with Buyers: "Always lead with value. Offering free disaster planning services builds trust and demonstrates your commitment to their success. When the unexpected happens, they’ll remember who was there to support them."🔗 Don’t miss this episode! Tune in to hear actionable strategies that will change the way you approach selling consultative & urgent services to MultiFamily!#GettingToHellYes #Multifamily #PropertyManagement #DisasterPlanning #Leadership
🎙️ Podcast Teaser: Steven Rea on "Getting to Hell Yes"Get ready for an eye-opening conversation with Steven Rea, founder of Chasing Tomorrow, as he joins "Getting to Hell Yes" to revolutionize the way multifamily professionals approach onboarding, training, and tech adoption.In this episode, Steven brings his years of expertise in the multifamily sector and cutting-edge insights into creating solutions that empower teams and improve operations. Tune in to discover how simplifying complexity can pave the way for innovation and sustainable success in property management. 🌟🔑 Key Takeaways:🚀 Solving the Ramp-Up Challenge Steven identifies "ramp-up" time as a critical issue in multifamily. His solution? Streamlined training content that allows new hires to hit the ground running without wasting time or resources.📚 Training Systems That Stick Through his platform, Guided, Steven emphasizes the importance of multimodal training formats—interactive demos, step-by-step guides, and videos—to cater to diverse learning styles and ensure lasting knowledge retention.🎯 Targeting High-Impact Buyers Steven’s strategies are tailored for VP-level decision-makers in smaller property management companies who often lack extensive training infrastructure. He explains how aligning solutions with operational pain points creates "Hell Yes" moments for buyers.💡 Steven's Tip for Getting to Hell Yes: "Empathy is key. Step into your buyer's shoes and understand their blockers—whether it's time, implementation, or a lack of bandwidth. Present your solution not just as a product but as an easy button to solve their immediate and systemic challenges."🎧 Don’t miss this engaging discussion filled with actionable insights and forward-thinking strategies. ➡️ Subscribe now to "Getting to Hell Yes" on your favorite podcast platform! 🎙️#MultifamilyInnovation #PropertyManagement #OnboardingSolutions #TechAdoption#GettingToHellYes #ChasingTomorrow
Podcast Teaser: Jen Finn on "Getting to Hell Yes!"🎙️ Dive into the world of Conversational AI and the future of multifamily management with Jen Finn, Co-Founder and CEO of HIO, on this week’s episode of "Getting to Hell Yes!".Jen shares her 30+ years of experience in digital transformation, from leading operational overhauls at Capital One to founding HIO, a cutting-edge platform empowering multifamily property teams with 24/7 conversational access to critical internal resources. This episode is packed with actionable insights on innovation, leadership, and how to drive change in a rapidly evolving industry. 🌟🔑 Key Takeaways:💬 Conversational AI for Team Empowerment Jen highlights how HIO uses Large Language Models to give property management teams instant, accurate access to internal materials, reducing training burdens and turnover while boosting operational efficiency.🧩 Solving the Complexity Puzzle Jen discusses the game-changing potential of generative AI, enabling organizations to rise above operational complexities and focus on delivering a superior customer and employee experience.🏗️ Scaling Through Simplicity By centralizing and simplifying processes, HIO transforms how multifamily organizations support their teams, making operations scalable and stress-free for growing businesses.💡 Jen’s Tip for Getting to Hell Yes!: "Start by understanding your team’s day-to-day blockers. Your solution should address their real pain points while being easy to adopt and scale. Trust is key—show how your tool saves time, reduces errors, and helps everyone shine in their roles."🎧 Don’t miss this episode! Jen’s innovative strategies and vision for the future of multifamily management will leave you inspired and ready to say "Hell Yes!" ➡️ Subscribe now to "Getting to Hell Yes!" on your favorite podcast platform. 🎙️Hashtags:#ConversationalAI #MultifamilyManagement #TechInnovation #GenerativeAI #LeadershipTips #GettingToHellYes #HIOPlatform #PropertyManagement
Podcast Teaser: Demetrios Barnes on "Getting to Hell Yes!"🎙️ Step into the future of real estate and PropTech innovation with Demetrios Barnes, a two-time PropTech founder, co-founder of SmartRent, and multifamily technology leader, as he joins "Getting to Hell Yes!".In this episode, Demetrios shares his incredible journey from starting as a leasing agent to co-founding a publicly traded company. With a rich blend of tech leadership, real estate expertise, and a passion for problem-solving, he discusses the key strategies for driving innovation, connecting with the right buyers, and making transformative decisions in the property management space. 🌟🔑 Key Takeaways:🔄 Adaptability in PropTech Demetrios highlights how startups must remain flexible and focused, learning from their early customers to refine solutions and scale effectively without losing sight of their mission.🛠️ Leveraging Technology for Real Impact As the co-founder of SmartRent, Demetrios explains how integrating smart devices with seamless software has revolutionized the resident experience, reduced operational inefficiencies, and addressed the labor challenges facing property managers.🌐 Navigating Buyer Dynamics Demetrios offers insights into tailoring your approach to diverse buyer personas—from large operators like Greystar to smaller, agile companies—emphasizing the importance of understanding buyer pain points and delivering measurable success.💡 Demetrios’ Tip for Getting to Hell Yes!: "Discipline is everything. Focus on solving a specific, real problem for your buyers, and let the experience you deliver speak for itself. Success will lead to referrals, and referrals make the ‘Hell Yes’ moments happen."🎧 Don’t miss this inspiring episode filled with actionable advice and transformative ideas! ➡️ Subscribe now to "Getting to Hell Yes!" on your favorite podcast platform! 🎙️#PropTech #MultifamilyInnovation #RealEstateTech #GettingToHellYes #SmartRent #LeadershipTips #TechnologyAdoption
🎙️ Join Ben Nowacky, President of HappyCo and a visionary in property management technology, as he takes us on a journey through innovation, strategy, and transformation in the multifamily industry on "Getting to Hell Yes!".With over two decades of experience in software development and leadership roles, Ben discusses how data-driven solutions, strategic thinking, and cutting-edge technology can help property management professionals streamline operations, improve resident satisfaction, and achieve measurable success. 🌟🔑 Key Takeaways:📊 Harnessing the Power of Data Ben emphasizes the importance of leveraging accurate data to shift from reactive to proactive maintenance, reducing costs and improving the resident experience.🛠️ Redefining Centralization Centralization isn’t one-size-fits-all. Ben breaks down how different models, from pods to specialized roles, can help property managers operate more efficiently while addressing unique challenges.🚀 Driving Innovation in Multifamily By focusing on long-term visions like predictive maintenance and IoT, Ben reveals how multifamily operators can turn their operations into seamless, customer-centric experiences.💡 Ben’s Tip for Getting to Hell Yes!: "Challenge conventional wisdom. If the traditional '1-to-100' property ratio doesn’t make sense, question it. Data and innovation can lead to more efficient models that benefit residents and operators alike."🎧 Don’t miss this thought-provoking episode packed with actionable insights! ➡️ Subscribe now to "Getting to Hell Yes!" on your favorite podcast platform. 🎙️#MultifamilyInnovation #PropertyManagement #DataDrivenDecisions #GettingToHellYes #HappyCo #LeadershipTips #TechTransformation
In sales, few moments rival the satisfaction of hearing a buyer say, “Hell yes!” It’s more than closing a deal—it’s about building trust, solving problems, and aligning with buyer needs. Demetrios Barnes, COO of SmartRent and founder of Fenix Group, has mastered this art. Through his work in PropTech, Demetrios shares transformative strategies for overcoming sales challenges and achieving consistent success.Demetrios’ Journey in Sales and InnovationStarting as a leasing agent, Demetrios discovered a passion for solving real estate challenges. He revolutionized property management systems as VP of Technology at Invitation Homes and co-founded SmartRent, a leading smart home automation company. His consulting firm, Fenix Group, advises PropTech leaders on aligning solutions with market demands.For Demetrios, “Getting to Hell Yes!” means showing buyers how your solution clears obstacles to their goals.Key Challenges in Modern SalesDemetrios identifies three common barriers to sales success:Disconnected Messaging: Using language that fails to resonate with buyers can signal misunderstanding and erode trust.Misaligned Pitches: Generic sales approaches overlook the unique needs of multifamily housing, single-family rentals, or Build-to-Rent markets.Chasing Big Clients: Large clients often involve long sales cycles. Smaller, agile clients can drive quicker wins and momentum.The Hell Yes ApproachTo convert hesitant buyers into enthusiastic partners, Demetrios emphasizes:Listening Deeply: Understand buyer pain points before proposing solutions.Flexibility in Early Deals: Build trust with early clients, even at a cost, to establish credibility.Discipline: Stay true to your core value proposition, avoiding distractions that dilute your focus.Building a Repeatable Sales ModelDemetrios’ success with SmartRent offers a framework for scaling sales:Exceptional Customer Experiences: Deliver solutions that create lasting value and lead to referrals.Scalable Processes: Standardize workflows to handle larger projects efficiently.Confidence in Pricing: Early concessions build credibility, while proven results justify premium terms.Takeaways for Sales SuccessUnderstand Your Buyer: Learn their language and priorities to build trust.Focus on Early Wins: Agile clients help establish momentum and credibility.Prioritize Results: Delivering value drives referrals and long-term growth.The Mindset for Success“Getting to Hell Yes!” is about aligning so closely with buyers’ needs that saying no becomes impossible. Demetrios’ journey proves that success in sales starts with understanding, discipline, and delivering real value. Whether you’re building a startup or scaling your team, his insights offer a roadmap to long-term success.Listen to the “Getting to Hell Yes!” podcast on apple or spotify here: https://open.spotify.com/show/4TY87ToVuLK7eqkZZvZA5Thttps://podcasts.apple.com/gm/podcast/getting-to-hell-yes/id1772602174
Podcast Teaser: Dennis Steigerwalt on "Getting to Hell Yes!"🎙️ Explore the intersection of housing innovation, community building, and sustainable development with Dennis Steigerwalt, President of the Housing Innovation Alliance, on "Getting to Hell Yes!".In this episode, Dennis shares his deep expertise in driving transformative housing solutions, fostering strategic industry collaborations, and creating scalable models to address housing affordability and availability challenges. 🌟🔑 Key Takeaways:🏡 Rethinking Housing Affordability Dennis delves into the Picket Fence Project, a groundbreaking housing initiative showcasing innovative, scalable solutions like modular construction to address missing middle housing gaps while maintaining quality and cost-efficiency.🤝 Collaboration Drives Success By connecting builders, developers, and stakeholders, Dennis demonstrates how crowd-accelerated innovation and shared learning fuel industry-wide improvements in construction quality, efficiency, and affordability.🌍 Legacy Through Leadership Dennis emphasizes the importance of leaving a meaningful impact by aligning organizational goals with long-term visions for sustainable and inclusive housing.💡 Dennis’ Tip for Getting to Hell Yes!: "Understand the ‘why’ behind your buyer’s decisions—whether it’s builders, developers, or communities. Focus on their pain points and legacy goals, and align your solutions to help them grow and create lasting value."🎧 Don’t miss this insightful conversation packed with actionable ideas and groundbreaking strategies! ➡️ Subscribe now to "Getting to Hell Yes!" on your favorite podcast platform. 🎙️Hashtags:#HousingInnovation #ModularConstruction #CommunityDevelopment #GettingToHellYes #LeadershipTips #PicketFenceProject #SustainableHousing
Podcast Teaser: George Burchlaw on "Getting to Hell Yes!"🎙️ Discover how real estate investment meets cutting-edge analytics with George Burchlaw, founder of RE Analytics, on this episode of "Getting to Hell Yes!".In a conversation filled with insights, George shares how his platform revolutionizes data management and financial analytics for small and mid-sized real estate firms, transforming the way they track, analyze, and optimize their portfolios. This episode is a must-listen for anyone in the multifamily, industrial, or commercial real estate spaces. 🌟🔑 Key Takeaways:📊 Solving the Data Chaos George explains how RE Analytics bridges the gap between data silos, enabling real estate companies to consolidate financials, loan documents, and operational data into a cohesive system.🛠️ Efficiency Over Expansion Instead of hiring additional analysts, George highlights how companies can leverage technology to scale operations effectively, reducing inefficiencies and improving decision-making.🚀 Fast Value for Long-Term Trust He emphasizes the importance of proving value quickly to build trust with clients, laying the foundation for long-term partnerships and operational success.💡 George’s Tip for Getting to Hell Yes!: "Find the clients willing to embrace change and show them tangible value fast. The quicker they see results, the easier it is to build trust and grow the relationship."🎧 Don’t miss this episode packed with practical advice for real estate professionals! ➡️ Subscribe now to "Getting to Hell Yes!" on your favorite podcast platform. 🎙️Hashtags:#RealEstateAnalytics #PropTech #DataManagement #Multifamily #GettingToHellYes #REAnalytics #LeadershipTips
🎙️ Resident-Centric Innovation and Operational Excellence in MultifamilyIn this episode, Adrian Danila, a 21-year multifamily veteran, and Chris Moreno, a PropTech pioneer and venture capitalist, outline a roadmap for thriving in the dynamic multifamily industry. With insights on technology, cultural alignment, and resident-first strategies, they highlight how multifamily operators can achieve a resounding "Hell Yes!" in both operations and sales.🔑 Key Highlights1️⃣ Challenges in Multifamily:🏠 Evolving Resident Expectations: Residents now demand seamless, tech-enabled experiences akin to Uber or Amazon.🛠️ Outdated Operations: Many operators still rely on manual workflows, risking competitiveness.📈 Rising Costs: Insurance and operational expenses challenge profitability, necessitating innovation.👥 Stretched Teams: Property managers face increasing pressure to balance efficiency with resident satisfaction.2️⃣ Strategies for Success:🤖 Adopt Technology: Implement AI-powered tools, predictive maintenance systems, and centralized workflows to streamline operations and enhance the resident experience.🌟 Empower Residents and Teams: Treat residents as stakeholders by offering incentives for engagement, and equip property teams with resources and autonomy for better outcomes.🏢 Rebrand Multifamily Housing: Build loyalty by creating meaningful experiences and branding akin to hospitality giants like Marriott and Hyatt.3️⃣ Predictions for 2025:📊 Data-Driven Leadership: AI and IoT will enable predictive solutions, setting leaders apart from laggards.🌱 Cultural Shifts: Innovation and team autonomy will be critical for operational success.💡 Resident-Centric Models: Making engagement, renewals, and advocacy seamless will become a priority.💡 Three Takeaways for ‘Getting to Hell Yes!’:Innovate with Purpose: Technology is essential—adopt tools that simplify workflows and deliver measurable ROI.Empower Stakeholders: Foster collaboration among residents and teams by providing autonomy and resources.Prioritize Resident-Centricity: Build a resident-first culture through branding, unique experiences, and exceptional service.🔥 Quote of the Episode: "Double down on what’s working in 2025." — Adrian Danila🎧 Listen Now:SpotifyApple Podcasts📢 Discover how Adrian and Chris envision a resident-first, tech-enabled future for multifamily operators. Their insights will inspire you to align technology, people, and processes for transformative success!#MultifamilyInnovation #PropTech #ResidentCentricity #GettingToHellYes #Leadership #OperationalExcellence #Empowerment