🎙️ In this episode of Learning Matters, Doug sits down with Dr. Eli Bendet-Taicher, Head of Global Learning & Talent Development at Wix, for a powerful conversation about the future of Learning & Development.Eli shares why L&D teams must think like a business, how to prove ROI beyond smile sheets, and what it really takes to earn a seat at the table. From data-driven decision making to leveraging AI to cut production time in half, Eli offers a blueprint for building a high-impact learning function that drives performance, behavior change, and real business value.You’ll learn:• Why L&D must operate like a “boutique business” inside the business• How to use data and storytelling to influence leaders and secure budget• What metrics truly matter (and why completion rates aren’t enough)• How Wix’s internal learning team predicts and solves skill gaps fast• The role of AI in scaling learning experiences and boosting efficiency• Why proactive L&D teams will lead the next industry revolution• Eli’s career journey — from nuclear physics to award-winning L&D leaderWhether you’re an L&D professional, HR leader, instructional designer, or someone passionate about learning strategy, this episode is packed with practical insights you can use right away.🔗 Connect with Dr. Eli Bendet-Taicher on LinkedIn: https://www.linkedin.com/in/dr-eli-bendet-taicher/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, we sit down with Marla Franklin, Director of Learning & Development at a major home care provider, to discuss the strategies reshaping training in 2025.Marla shares powerful insights on:✔ Customized and interactive learning design✔ Training across 420+ agency locations✔ Building scalable leadership models (including her Pieces Model)✔ Transitioning from live to virtual training in healthcare✔ Using AI as a first-draft partner in L&D✔ Creating community and reducing learner isolation✔ Saving organizations hundreds of thousands through better program designWhether you’re in home care, corporate learning, or leadership development, this episode delivers practical tips you can use right away.📌 Connect with Marla Franklin on LinkedIn: https://www.linkedin.com/in/marlafranklin/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, host Doug Wooldridge sits down with Dr. Katie Campbell, Senior Director of Learning and Talent Management at a Fortune 1000 data and financial services company.Dr. Campbell shares how she’s reimagining leadership development—moving beyond the traditional Nine Box model to create a values-driven, data-informed approach that actually builds stronger leaders.From embracing AI with a human touch to designing learning experiences that truly align with business goals, Katie offers practical strategies for anyone shaping the future of work and learning.You’ll hear about:✅ Rethinking succession planning and leadership pipelines✅ How to make learning programs more human-centered✅ Practical ways to drive AI adoption in the workplace✅ Why values-based assessment beats one-size-fits-all models✅ Katie’s personal journey—and the advice she’d give her younger selfWhether you’re a learning leader, HR professional, or simply passionate about talent development, this conversation will inspire you to think differently about the role of learning in a rapidly changing world.🔗 Connect with Dr. Katie Campbell on LinkedIn: https://www.linkedin.com/in/drkatiecampbell/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
What does it really mean to lead with purpose?In this episode of Learning Matters, host Doug Wooldridge sits down with Nick Lawrence, Executive Director of People and Culture at Chick-fil-A, to explore how purpose shapes leadership, culture, and learning in today’s workplace.Nick shares his perspective on why great leadership starts with understanding your why—and how Chick-fil-A’s signature phrase, “my pleasure,” reflects something far deeper than customer service. From cultivating conviction over compliance to balancing technology and humanity in learning programs, Nick offers practical and heartfelt lessons for leaders and L&D professionals alike.🎙 In this episode:• Why defining your “why” drives team alignment and performance• How Chick-fil-A turns customer service into a moral obligation• The balance between AI, data, and human connection in learning• Purpose-driven leadership lessons that stand the test of time💡 Whether you’re an L&D professional, a people leader, or simply someone who wants to lead with more authenticity, this conversation will inspire you to reconnect with your purpose—and help others do the same.🔗 Connect with Nick Lawrence on LinkedIn: https://www.linkedin.com/in/nicholas-lawrence-shrm-cp-59b76289/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, host Doug Wooldridge chats with Chris Harry, Chief Learning Officer at TEKsystems, about how the global IT services leader is transforming talent development through data, technology, and human connection.Chris shares how TEKsystems built TalentX, a data-driven platform that brings over 100 data points per employee into one system — creating a “baseball card” view of skills, performance, and career readiness across the company. He also explains how the organization’s 20-week cohort-based learning model is reshaping how employees learn, connect, and grow.What you’ll learn in this episode:✅ Why organizational development, learning, and enablement must operate as one connected ecosystem✅ How TEKsystems uses data to power mobility, career clarity, and leadership development✅ What role clarity really means — and why it was the surprising key to transformation✅ How cohort learning builds stronger community and accelerates performance✅ Why AI should enhance, not replace, human connection in learningTune in to discover how TEKsystems is aligning talent strategy with business goals — and what every L&D leader can learn from their journey.🔗 Connect with Chris Harry on LinkedIn: https://www.linkedin.com/in/chris-harry-34646b4/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, host Doug Wooldridge sits down with Heather Torres, Director of Learning and Development at Brown & Brown.Heather shares why proving ROI is essential for L&D leaders and how aligning learning strategies to business goals transforms L&D from a cost center into a true business driver. She also offers a candid perspective on AI, comparing its adoption to her grandmother’s first cordless phone: intimidating at first, but life-changing once you realize the benefits.What you’ll learn in this episode:• Why ROI should be the centerpiece of your L&D strategy• How to align learning programs with organizational goals• Real examples of training that delivered 7x–11x ROI• Practical ways AI can streamline repetitive tasks in L&D• The importance of meeting learners where they are• Why confidence, mentorship, and ownership matter in career growth🔗 Connect with Heather Torres on LinkedIn: https://www.linkedin.com/in/hltorres/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT 🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, we sit down with Dr. Sandee Dunbar-Smalley, Chief Learning Officer at AdventHealth.Together, they explore:• Why a people-first mindset is critical for retention and engagement• How AdventHealth measures leadership effectiveness and growth• The wide spectrum of leadership programs, from emerging leaders to executives• The thoughtful adoption of AI in learning, including internal ChatGPT pilots• The challenges of equity in access and migrating to Workday Learning• Dr. Dunbar-Smalley’s inspiring journey from occupational therapist to CLOWhether you’re leading L&D strategy, managing leadership development, or simply curious about the future of workplace learning, this episode is packed with insights.🔗 Connect with Dr. Dunbar-Smalley on LinkedIn: https://www.linkedin.com/in/dr-sandra-dunbar-smalley-6a902657/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT 🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, host Doug Wooldridge sits down with Colin Platt, Senior VP and National Training Leader at Aon, to explore the future of Learning and Development.Colin shares how Aon is aligning L&D with business strategy, moving beyond checkbox training, and investing in both technical and people skills to help colleagues truly level up. We also discuss how Aon is using AI with tools like AonChat GBT, why leadership buy-in is critical, and what priorities are shaping the next chapter of workplace learning.🎙️ What’s in this episode:• Why L&D must align with business goals• Moving from checkbox training to meaningful impact• How Aon blends technical expertise with people skills• Practical ways to overcome learner fatigue• The role of AI in learning, including AonChat GBT• Priorities for 2025: onboarding, compliance, and skills development• Colin’s career journey and advice for young professionals👉 Connect with Colin Platt on LinkedIn: https://www.linkedin.com/in/colinplatt1/👉 Or at colin.platt@aon.comAt ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT 🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, host Doug Wooldridge sits down with Dr. Darick Bryant, Director of Learning and Organizational Development at Clean Harbors, to explore the power of personalized learning, servant leadership, and the evolving role of AI in L&D.With over 25 years of leadership experience, Dr. Bryant shares how he shifted from a power-driven approach to a people-focused leadership style, why emotional intelligence is just as important as technical skills, and how to create learning pathways that engage, retain, and inspire employees.What you’ll learn in this episode:· Why personalized learning strategies drive engagement and retention· How to measure the real impact of learning initiatives· Ways to shift employee mindsets toward continuous development· The role of AI in content creation, coaching, and skill-building· Why emotional intelligence is essential for today’s leadersIf you’re ready to rethink your learning strategy and embrace a people-first approach, you won’t want to miss this conversation.Connect with Dr. Darick Bryant:LinkedIn – https://www.linkedin.com/in/dr-darick-bryant-55b7511ab/Bryant Training & Consulting – https://www.linkedin.com/company/bryant-training-and-consulting-llc/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, we sit down with Tomissa Smittendorf, Senior Director of Commercial Capabilities at Kellanova, to explore how her team is leading the charge in learning innovation through immersive technology, data-driven strategy, and AI integration.Tomissa shares how Kellanova is using virtual reality to transform retail sales training, achieving measurable results in engagement and performance. She also discusses the importance of having a strong learning value proposition, building a culture of continuous development, and leveraging AI as a co-intelligence partner. From marketing L&D internally to managing change and well-being, this episode is packed with insights for forward-thinking L&D professionals.✅ Topics Covered:• Building a learning strategy that aligns with business goals• Driving adoption of AI in learning• Using VR for onboarding and skills development• Measuring behavior change and learning ROI• Navigating data overload and telling the “so what” story• Fostering a people-first learning culture🔗 Connect with Tomissa Smittendorf on LinkedIn: https://www.linkedin.com/in/tomissasmittendorf/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, we sit down with Adam Hickman, VP of Organizational and Employee Development at Partners FCU, to explore what truly makes a great leader in today’s workplace.From his early days cleaning flea markets to leading L&D strategy for a Disney-affiliated credit union, Adam shares his real-world insights on leadership transitions, practical applications of AI in learning, and why grit and gratitude are the keys to long-term success.We discuss:✔ What separates good managers from great ones✔ The overlooked skill of decision-making in leadership✔ Practical ways AI is transforming L&D today✔ The truth about hybrid work and generational myths✔ How to build career pipelines that actually work✔ Why “coaching” should be at the core of every leadership rolePlus, Adam gives us a behind-the-scenes look at his book Grit and Gratitude and shares advice he’d give his younger self. Whether you're in HR, L&D, or just trying to grow as a leader, this is an episode you don’t want to miss.Connect with Adam Hickman on LinkedIn: https://www.linkedin.com/in/adamghickman/Check out his book: Grit and Gratitude: The Science and Art of a Successful Career LifeCatch up on Adam’s writing with Gallup: https://www.gallup.com/people/198032/adam-hickman.aspxStay locked in to Adam’s articles with HR Grapevine: https://www.hrgrapevine.com/us/search?keywords=Adam+HickmanAt ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT 🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, host Doug Wooldridge sits down with Regina Dunning, US VP of Learning and Organizational Development at SThree, to explore what it takes to build an L&D strategy that truly drives business results.Regina shares her journey from accidental trainer to strategic learning leader and offers real-world insights into aligning learning with business goals, measuring impact, supporting leadership development, and integrating AI into onboarding programs. If you’re looking for practical tips on showing ROI, building leadership capacity, or embracing skills-based talent management, this conversation is for you.🎯 Topics Covered:• Aligning L&D with business strategy• Measuring performance and ROI• Leadership development challenges and solutions• Skills-based talent management• AI in onboarding and training• Navigating hybrid and virtual learning environments📍 Learn more about Regina Dunning on LinkedIn: https://www.linkedin.com/in/reginadunning/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT 🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, host Doug Wooldridge sits down with Nikki Ward, a learning and development leader with a rich background in HR and talent strategy. After 15 years at Athena Health, Nikki shares how her journey from HR business partner to head of L&D shaped her people-first approach to training.We dive into:✅ How to align learning programs with business goals✅ Using design thinking to simplify and scale L&D✅ Creating learner personas for better engagement✅ Trends like AI, learning analytics, and microlearning✅ How to prove ROI and make training actually relevantPlus, Nikki shares powerful advice on career growth, taking on new challenges, and how leaders can better support their teams’ development.📌 Connect with Nikki Ward on LinkedIn: https://www.linkedin.com/in/nikkiwardhr/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, host Doug Wooldridge sits down with Liz Bruno, former Chief Learning Officer at Baptist Health and a powerhouse in the L&D world. From her early days as a professional ballet dancer to leading system-wide training programs in healthcare, Liz shares her journey—and the bold mindset that’s guided her along the way.👉 Topics we cover:✅ Why aligning L&D with business goals matters more than ever✅ How to shift from order-taker to strategic partner✅ The truth about “shiny object” syndrome in learning tech✅ The divide (and potential) between academic and corporate learning✅ Why relationships are the key to transformation✅ The future of L&D: agility, AI, and authentic communicationLiz brings a no-nonsense, refreshingly real perspective on what it takes to drive learning that actually moves the needle.🔗 Connect with Liz Bruno on LinkedIn: https://www.linkedin.com/in/elizabethbruno/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT 🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, Doug Wooldridge sits down with Dr. Sherri Brooks, Chief Learning Officer at Baptist Memorial Health Care, to explore how her team is creating a “hire to retire” employee experience through innovative learning strategies.With over 22,000 employees across three states, Dr. Brooks shares how Baptist is:✅ Making L&D more flexible and accessible for frontline healthcare workers✅ Revamping leadership development across all levels✅ Leveraging Skillsoft’s Percipio platform to support upskilling and retention✅ Partnering with local colleges to reskill Patient Care Assistants into higher-impact roles✅ Using AI for scenario-based coaching and course developmentWhether you're in healthcare or just looking to improve employee engagement and retention, this episode is packed with practical, people-first strategies that scale.📚 Learn more about Dr. Brooks’ book, The Echo: A Call to Greatness: https://drsherribrooks.com📱 Connect with Dr. Brooks on LinkedIn: https://www.linkedin.com/in/drsherribrooksAt ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT 🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, we sit down with Dasha Crosby, Learning Director at U.S. Bank, to talk about the future of learning and development!With over 15 years of experience in human capital management, talent strategy, and process improvement, Dasha shares why understanding learner pain points is critical for building effective learning strategies—and how communicating the value of learning is just as important as the content itself.We dive into:✅ How to design learning programs that truly resonate with learners✅ The importance of data, storytelling, and ROI measurement✅ How AI and VR are reshaping the future of corporate training✅ Why accessibility and inclusion must be at the forefront of L&D✅ Career lessons Dasha would share with her younger selfWhether you're an L&D leader, instructional designer, or someone passionate about professional growth, this episode is packed with insights you don't want to miss!🔗 Connect with Dasha Crosby on LinkedIn: https://www.linkedin.com/in/dashacrosby/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT 🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
How do you turn learning and development into a business essential and not just a checkbox? In this episode of Learning Matters, we’re joined by Carrie Berg, VP of Learning & Development at Teladoc Health, to talk about what it really takes to build an L&D strategy that delivers real impact.Carrie shares how she’s built programs leaders can’t live without, what metrics matter most, and why newer generations are reshaping the learning landscape. From building culture to leveraging tools you already own, this episode is packed with honest, practical advice for L&D professionals, people leaders, and business strategists alike.🔍 What you’ll learn:• Why most L&D strategies fall short, and how to build a better one• How to prove ROI with data that actually matters• What Gen Z expects from learning (and how to deliver it)• The truth about AI in L&D — hype vs. real use• How to stretch limited resources without sacrificing impact📲 Connect with Carrie Berg on LinkedIn: https://www.linkedin.com/in/carrie-l-berg/At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT 🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
In this episode of Learning Matters, we sit down with Bette Kidane, Senior Director of Learning & Development at Intermountain Health, to uncover how her team completely redesigned their training strategy—and achieved a 747% ROI in the process.🔗 Connect with Bette Kidane: https://www.linkedin.com/in/bette-rogers-kidane-ms-pmp-crp-cit-9b58776/What's Inside This Episode?The power of peer mentoring in onboarding and performanceHow structured on-the-job training created deeper engagementLessons from a $1.9M/year savings initiativeBette’s take on AI in L&D—and where it fits (or doesn’t)Why coaching is the leadership development trend to watchBette’s personal journey from shy facilitator to award-winning L&D leaderAt ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq 🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
This week we're joined by Paul Stephenson Director, Learning - Client Relationships at TIAA to discuss his approach to learning and development. The secret is.... people. We cover everything from human connection, to AI, and cohort-based training. Hope you enjoy! 🔗 Connect with Paul Stephenson via LinkedIn: https://www.linkedin.com/in/paulr4stephenson/🔗Check out Pauls books here: https://www.lulu.com/spotlight/pr4s🔗Learn more about TIAA: https://www.tiaa.org/publicWhat's Inside This Episode? People Over Tech: AI is a tool, not a replacement—L&D should always start with people.Measuring Success: Using Six Sigma and real-world KPIs to track training impact.Making Training Less Painful: Test-out options and adaptive learning paths.AI in L&D: Enhancing coaching and leadership training.Onboarding at Scale: How TIAA trains 100+ new hires per quarter efficiently.Doing More with Less: Smart restructuring and redeploying talent.At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq 🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT
Ever feel like Learning & Development (L&D) moves at lightning speed? That’s because it does. Businesses are evolving rapidly, and training programs need to keep up. This week on the Learning Matters podcast I sat down with John Polaschek, Head of Global Learning Solutions at ServiceNow. He shared his thoughts on what makes L&D successful today and where it's headed next. Spoiler alert: It’s all about agility, AI, and leveraging data.What’s Inside This Episode?Agility is key – How John and his team stay flexible and responsive to changing business needs.AI in L&D – At first, John was skeptical, but now he sees AI as a game-changer. Learn how tools like Articulate Rise, Capsule, and Synthesia are helping teams develop training faster and more effectively than ever before.Making data work for you – Why L&D teams must go beyond completion rates and smile sheets to truly measure learning impact and make better decisions.Personalized learning at scale – Imagine an AI-powered assistant that schedules the right training at the right time based on your calendar and upcoming projects. That future is closer than you think!The challenge of proving value – Why L&D teams are under more pressure than ever to show real business impact, and how to do it effectively.Major ServiceNow Announcement – ServiceNow has just made over 600 courses available for free to anyone in the world! John shares why this is such a big deal and what’s coming next.At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq 🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/4aOhPKq 🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/4aOhPKq 🎯 Boost results with serious games for optimal retention and results. Contact our Dashe team to get started! https://bit.ly/4aOhPKqResources & Links🔗 Connect with John Polaschek on LinkedIn: https://www.linkedin.com/in/jpolaschek/🔗 Explore ServiceNow’s Now Learning (Free Courses!): https://learning.servicenow.com/lxp/en/pages/servicenow🔗 Learn more about TTC Innovations: https://ttcinnovations.com/