Learn how PSECU (Pennsylvania State Employees Credit Union) leveraged innovative training methods, gamification, and change champions to help team members across the organization navigate and embrace change. Jeff Fetterman, Director of Talent Development, and Sandra Holzgen, Chief Human Resources Officer at PSECU, share their journey of implementing Workday, a new enterprise resource planning system.Show Notes:PSECU’s Jeff Fetterman and Sandra Holzgen share these innovative and people-focused...
ROI methodology helps organizations ensure their training investments drive measurable results. In this episode of Powered by Learning, Dr. Patti Phillips, CEO of ROI Institute explains how to embed ROI into program design, maximize organizational value, and unlock the power of data-driven decision-making.Show Notes:Patti Phillips, CEO at ROI Institute shares best practices for measuring ROI in training. Her takeaways include the following: Start with ROI in Mind: Designing a program wit...
In this episode of Powered by Learning, Ajay Pangarkar, co-author of Learning Metrics: How to Measure the Impact of Organizational Learning, joins us to discuss why measuring learning outcomes is crucial for aligning L&D with business goals. He shares powerful insights into how L&D professionals can connect learning to performance metrics, creating measurable value that resonates across the organization. Show Notes:Here are some key takeaways from our conversation with author Aja...
In this episode, we explore the practical ways AI can be integrated into learning and development workflows, from evaluating tools to establishing best practices for both internal teams and client projects. d’Vinci President Mason Scuderi and Lead eLearning Specialist Jenica Jones explore how organizations can responsibly harness AI’s potential to improve learner outcomes. Show Notes:Mason Scuderi and Jenica Jones share valuable insights on how AI is used to improve workflows...
The impact of AI on workplace learning continues to grow and evolve. In this episode, Tom Whelan, director of research at Training Industry, shares his latest research on AI in workplace learning and discusses how companies are using AI to enhance training personalization, streamline content creation, and increase employee engagement.Show Notes:Training Industry’s Tom Whelan shares his insights on the evolution of AI in L&D including these key points.AI in Learning is Shifting Towards Use...
From entry-level roles to advanced leadership positions, Senior Director Talent Development at 84 Lumber Sue Kasko shares how the company’s commitment to training — from the hands-on Lumber Camp experience to cutting-edge digital learning tools — is transforming the employee journey.Show Notes:84 Lumber’s Sue Kasko explains how their culture of promoting from within and innovative approaches to learning, like Lumber Camp and career lattices, drive employee engagement and development. Her key ...
Digital credentialing can help motivate, educate and inspire learners. Torrie Raish, a digital credentials expert, joins us to explain all you need to consider before implementing a credentialing program. Torrie Raish shares the challenges and benefits of launching a digital credentialing program. Purpose and Value of Digital Credentials: When creating a digital credential program, it's crucial to understand its purpose and the value it brings to both the learners and those viewing ...
FutureThink CEO Lisa Bodell knows how to get an audience’s attention. The renowned speaker and author shares her thoughts on engaging learners and creating memorable learning experiences that launch innovation. Show Notes: FutureThink CEO Lisa Bodell shared her experiences in educating and motivating an audience to make long-term change in the workplace. Key points include: Experiential and Accelerated Learning: Lisa emphasizes that the secret to effective teaching lies in how...
To address a growing need for skilled workers, West Shore Home launched a comprehensive training program to recruit, train, and grow its workforce. Chief Development Officer Josh Wood shares how the home remodeling company with more than 3,000 employees across 21 states develops and nurtures talent to serve their valued customers. Show Notes: West Shore Home’s Josh Wood shares how the company’s training supports internal growth and development.Training and Development Initiatives: West Shore ...
From role-playing to reducing learner anxiety, avatars offer significant benefits to learners. Garima Gupta shares how thoughtfully-designed avatars can play an important role in eLearning and significantly enhance learning experiences. Show Notes:Garima Gupta explains that avatars play a crucial role in making eLearning experiences engaging and relatable and help to humanize the content and make it more interactive for learners. She offered these additional key points.Customizatio...
Professional associations provide specialized learning solutions across their member organizations presenting a variety of opportunities and challenges. Cathy Butler, the EVP of Talent, Equity, and Learning Solutions at the 4A's (American Association of Advertising Agencies), explains how the association adds value to its members through comprehensive and innovative training programs. Show Notes:4A’s Cathy Butler shares the importance of fostering a learning culture that goes beyon...
Before embarking on the design of a performance-based certification program, it's essential to consider key steps to prevent common mistakes. Our guest, Judy Hale, a seasoned speaker, author, and principal at Hale Associates, delves into this topic in her acclaimed book, "Performance Based Certification: How to Design a Valid, Defensible, Cost-Effective Program." Show Notes: Guest Judy Hale offers many actionable steps to take when designing a certification program. Certificati...
Asking better questions is a critical part of any needs analysis. Speaker and Coach Mike Simmons and d'Vinci Director, Learning Experience Jenny Fedullo, guide you through what questions to ask and when to ask them to make your training more impactful. Show Notes:There are many simple, yet thought-provoking steps to execute a better needs analysis and ensure improved training outcomes. Key takeaways include:Defining the Problem Clearly: Establishing a precise definition of the prob...
Developing accessible training includes making it available in the languages your learners speak. In this episode, we talk to Nick Strozza and Larry Pilotto from Interpro Translation Solutions to understand how to ensure that eLearning translations are successful. Show notes:Interpro Translation Solutions shares best practices for eLearning translations, including the importance of early collaboration on the project.Early Engagement is Key: Engage with your translation partner early in the pr...
Successful L&D projects just don’t happen. They require effective communication, team alignment, and empathy to drive business outcomes. Penske’s Learning & Development Manager Laurie Strauss and Project Manager Samantha Thompson share their team’s best practices for project management and why they focus on the people before the process. Show Notes: Here are the key takeaways from Laurie Strauss and Samantha Thompson's discussion about L&D project management....
Leadership plays an instrumental role in the success of any organization. That’s why D&H Distributors values leadership training. Megan Garrett, director of L&D and DE&I shares how her team built a leadership training program from the ground up and how it’s contributing to measurable growth of team members and their company. Show Notes:Megan Garrett shares her journey of building a leadership training program and offers these key points.Strategic Approach to Competencie...
For twenty years, The Learning Guild has helped shape the conversation for learning professionals. Learning Guild CEO David Kelly shares his perspective on the evolution of the training industry, the role of new technologies, and emerging opportunities for industry leaders. Show Notes:David explores the shifting dynamics of how organizations approach learning and development. Here are some of his key takeaways.Training in the Flow of Work: David reminds us that the most disruptive way to...
The user experience is more than just usability. In this episode, learning experience and design consultant Connie Malamed shares practical methods for improving the effectiveness of eLearning. Show Notes:Connie Malamed shares tips for learning experience design including:Importance of User Experience (UX): User experience is the totality of a person's interaction with a product or learning event. This includes factors like engagement, satisfaction, and even support from mana...
The right combination of strategic planning, organizational development, and training can lead to success. In this episode, Monica Gould, President of Strategic Consulting Partners, shares how meaningful learning experiences can engage a workforce.Show Notes:These takeaways reflect Monica Gould's insights into effective learning strategies, organizational development, and the importance of customization and measurement in training initiatives.Create meaningful learning experiences: Consider s...
Educating external audiences presents some unique challenges compared to internal, employee training. In this interview, Thought Industries CEO and Co-Founder Barry Kelly discusses the complexity of pricing strategies, the importance of brand continuity, and the need to use the right LMS to support learners outside of your organization. Show Notes: Thought Industries CEO and Co-Founder Barry Kelly shares best practices for creating learning experiences for external audiences including th...