The user experience is more than just usability. In this episode, learning experience and design consultant Connie Malamed shares practical methods for improving the effectiveness of eLearning. 

Show Notes:

Connie Malamed shares tips for learning experience design including:

Importance of User Experience (UX): User experience is the totality of a person's interaction with a product or learning event. This includes factors like engagement, satisfaction, and even support from managers and other who contribute to a positive learner experience.

Common Mistakes in Usability: One prevalent mistake is the failure to use interviews and surveys to better understand the learner, their need for the learning and how they will apply it.

Think Aloud Method: Connie introduces the Think Aloud method as an effective and inexpensive approach to gather learner feedback. By observing individuals as they perform specific tasks and express their thoughts aloud, designers gain insights into user experiences, preferences, and potential challenges.

Creating User Personas: Developing user personas is a valuable practice in instructional design. While some critics argue about potential stereotyping, Connie suggests breaking the audience into subgroups and using personas to humanize the approach. This method helps designers understand their audience's characteristics and needs.

Tools for Improved Usability: Connie recommends tools borrowed from user experience design and design thinking. These include personas, empathy maps, journey maps, and storyboards. These tools contribute to a more inclusive and accessible design process, enhancing the overall usability of e-learning projects.

Visit Connie's eLearning Coach website

Powered by Learning earned an Award of Distinction in the Podcast/Audio category from The Communicator Awards and a Silver Davey Award for Educational Podcast. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Learn more about d'Vinci at www.dvinci.com.
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