Pricing After Dark

This podcast answers the questions being asked by business owners and entrepreneurs.

030 - Market Rates in Low-Cost Areas

I live in a low cost area, but my freelance business competes with companies in New York City and London. Many of my potential clients argue that I should reduce my rates because I live in a low cost area. Are they right?

01-26
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029 - Dealing with Price-Sensitive Customers

I keep hearing that I should charge more, but the very first thing that my freelance customers want to talk about is my price. If all they care about is what I charge, how can I hope to raise my rates?

01-19
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028 - Passing Along a Price Increase

My company sells a product that we assemble, but the parts are manufactured overseas. One of our suppliers is increasing its prices. Can we pass the bulk of this increase onto our consumers?

10-07
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027 - Approaches to Price Tiering

We're trying to figure out how we should implement tiered pricing at our consulting company. Can we just have different prices for different sizes of customers?

09-23
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026 - Charging for Tiny Bits of Work

I just received a relatively small request. It will take me around ten minutes to address it. Should I ask for payment or perform the work for free?

09-16
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025 - Pricing and the Build vs Buy Decision

I'm starting a service business and am trying to figure out my pricing. As long as I'm charging less than it would cost for buyers to perform the work themselves, my offering will be an instant buy, right?

08-31
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024 - When Worse Might Be Better

I'm creating a startup, and my advisors keep telling me that I can't just be as good as the established players. In order to succeed, I have to deliver something that is fundamentally better. Is this true?

07-27
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023 - Shadow Work for Software Companies

In the old days, gas station attendants would fill up customers' gas tanks for free. Now drivers do it themselves. This shift in responsibility from company to customer has clearly saved gas stations a bunch of money. How can I do something similar for my software company?

07-03
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022 - Great Employees at Rock Bottom Prices

I can't afford to hire good employees like my competitors do. Yet without good employees, how can I compete?

07-01
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021 - Misconceptions about Order Qualifiers and Order Winners

I'm now forced to compete against a couple of well-funded companies that entered my market. I just can't offer what they do at an equivalent price. They have too many resources, and I think they're even willing to operate at a loss. As a result, I'm losing customers left and right. What can I do to survive?

06-29
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020 - Over-Specialization and Pricing Power

My partners and I started a small service-based business. As we've continued to specialize, we've been able to raise our rates by quite a bit. How do we know when we've become so specialized that any additional narrowing of focus will hurt our pricing power?

06-26
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019 - A Consulting Client's Minimum ROI

I was listening to a business podcast, and the host said that there is a standard ratio between what a consultant can charge and what his client earns as a result of his advice. Unfortunately, I didn't hear him say what this ratio should be. Does six-to-one sound about right to you?

06-24
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018 - Entering a New Market

My partner and I have a lot of experience in the automotive industry. A few years ago we started a monthly service that helps scan and organize documents for vehicle service departments. It's going well, but we want to build a bigger business. I thought that the next market we should enter is finance. Buyers in this market have deep pockets and work with a lot of documents. What should we do to maximize our ability to charge high rates in this new market?

06-22
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017 - Price Discovery via Incrementalism

I read an article on another website that suggested the best way to figure out my ideal pricing is to keep increasing my rates until I encounter too much resistance. Is calculating my ideal price really this easy?

06-19
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016 - Selecting a Loss Leader

My company is planning to start using loss leaders. Unfortunately, none of my fellow coworkers has much experience with them. What types of products should we select?

06-17
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015 - Pricing Power and Double Specialization

You've repeatedly stated that specializing is one of the keys to maintaining a high degree of pricing power. However, I have two interests. Is it ever OK for a business to specialize in two areas at the same time?

06-15
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014 - Dealing with an Underbid on a Value-Priced Contract

I've been hearing about value-based pricing for a while, so I jumped in and sold my very first value-priced service offering. Unfortunately, the project is taking a lot longer than I had expected. What can I do to get out of this with my sanity (and my bank account) intact?

06-10
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013 - Matching a Competitor's Price Increases

My company offers a service to people in a small geographic area. A close rival recently raised its prices and seems to be doing well. Does that mean that I should raise my prices too?

06-08
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012 - Pricing without Clear Requirements

A company wants me to write some custom software. It's eager to get started, but there is a lot of uncertainty about its requirements. How can I quote a price when I don't understand the company's needs?

06-05
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011 - The Sizing of Profit Margins

I started working for a new business and noticed that some of our products have much higher margins than others. I've argued that we should get rid of the low margin items and focus on the high margin ones. My bosses disagree. Which of us is right?

06-04
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