Send us a text In this episode of the UX Research Club, Dr Emmanuelle Savarit introduces her new book, The UX Research Powerhouse: The Foundation of Strategic Leadership. She shares why she wrote this book, who it is designed to support, and how years of experience, patterns, and leadership lessons shaped the tools and frameworks inside it. Emmanuelle reads a selected excerpt from the author's notes, offering listeners a first look into the themes of strategic influence, business alignment, a...
Send us a text In Today's episode, I am delighted to have a conversation with Linh Nguyen Slater. Linh is a seasoned research leader with over 15 years of experience designing and testing cutting-edge products across industries, including financial services, healthcare, automotive, and consumer technology. She’s passionate about leveraging customer insights to create meaningful, human-centred innovations and helping organisations design products that truly resonate with people. Currently, Lin...
Send us a text In this episode, Emmanuelle explores the shift from doing research to leading it, what leadership in UXR really means (influence, vision, impact), how to move from reactive delivery to shaping strategy, and reflection questions to grow your influence. 📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership Launching in November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact...
Send us a text In Today's episode, I am delighted to have a conversation with Natasha den Dekker. Natasha is a Lead User Researcher working in the financial services industry, and today, we will be discussing data protection in user research. With extensive experience spanning the legal, healthcare, and public sectors, Natasha brings a rigorous and methodical approach to safeguarding customer data while driving meaningful insights. She also supports research democratization efforts, hel...
Send us a text In today's episode, I am delighted to have a conversation with Dr Javier Bargas-Avila. Dr. Javier Bargas-Avila is a UX Research Director with 20+ years of experience, passionate about building exceptional products and high-performing teams. He spent 14 years at Google leading UX research across Cloud, Ads, YouTube, and Play, after founding the HCI lab at the University of Basel. In 2025, he co-founded Astrolabium with Nina Weber, also a former Googler, focusing on coaching and ...
Send us a text In today's episode, I am delighted to have a conversation with Towsey Kate Towsey is an independent strategic advisor, ResearchOps guru, and founder of the Cha Cha Club a members' club for ResearchOps professionals. Kate has been at the forefront of ResearchOps for over a decade. The inventor of the widely used acronym PWDR (pau·duh) for “people who do research,” Kate also wrote some of the earliest blog posts about setting up research operations, fo...
Send us a text In this episode of The UX Research Club, I’m joined by Julia Gurney, Senior UX Researcher and Accessibility Lead at Eye Square in Berlin. We discuss why accessibility must be embedded into UX research from the start — not treated as a final step. Julia shares her journey, practical tips for inclusive research, and why accessible design benefits all users, not just those with disabilities. Please find the references mentioned during the episode: Persona Spectrum: This is a ...
Send us a text This Episode is about the role of the UX Research Manager it will cover the following topics: Why Do We Need UX Research Managers? Some Historical Evolution of UX Research in Organisation Who has managed researchers over the years? The need for UX research managers The Key Difference: IC Researcher vs. UX Research Manager What Does a UX Research Manager Actually Do? How to Transition from UX Researcher to Manager UX Thank you for listening 🙏 UX360 Research Summit i...
Send us a text This Episode is about applying for a UXR role and it will cover the following topics: The importance of understanding the reason why you are applying for a new roleWhat is the current market situationDisappointment is also part of the processThe importance of asking yourself the right questionsWhere are you in your career,Having a plan is essentialThe general process of applying for a UXR role, as well as sharing some advice from my journey along the wayThank you for li...
Send us a text This episode looked at analyzing the data, extracting the main findings, preparing the presentation and sharing it with your stakeholders. Where do you start? Going back to the raw data Create the Excel in which you will capture the analysis Create the themes Go back to the research objectives Extract the main findings Preparing the documentation (deck) Thank you for listening 🙏 📖 The UX Research Powerhouse, Vol. 1 — The Founda...
Send us a text In the last episode, we looked at how to prepare your research plan and what categories needed to be integrated into it, including the methods to be used. Now that you have decided on the methods you want to use, which participants or respondents you want to take part in your research and without forgetting the objectives and research questions you want to get some answers you now need to start organizing and planning your data collection, collecting data This episode...
Send us a text While doing a research project, it is important to follow a systematic process, such as preparing a research plan, identifying your participants/respondents, collecting the data, analysing them, extracting and interpreting your data to translate them into actionable insights, and communicating them to your stakeholders. As there is so much to cover to conduct a research project, I will propose 3 episodes to cover all the steps. Planning Before starting...
Send us a text You are about to launch a product or a new feature. You are still at an early stage of your product development, your product is live, and your analytics are irregular. You want to understand your users, understand the market, and test a new feature. You can have 100 reasons that will trigger your appetite for research. So, now what? This episode will take you through all the steps that you need to follow before making a research request. This episode is not about preparing a...
Send us a text For today’s episode, we’re having a guest, a very experienced researcher. Dr Nick Fine LinkedIn is a user researcher, UX designer, genuine leader and public speaker. He has been in practice for over 12 years, 8 of which as a freelancer. He has led UX to work for a number of big brands including Coca-Cola, SAB Miller, Jaguar Land Rover, Bentley, Ernst & Young, Novartis, GlaxoSmithKline, GSK BT, Virgin Media, Camelot and both the Home and Cabinet Office etc.&nb...
Send us a text This episode is about the importance to look after the wellness of UX researchers. - It will start with some numbers - It will also cover why UX researchers are struggling and what are the reasons. - It will also give you some tips on how you can best support your UX researchers - finally, it will provide some exercises to help you to cope with your struggle. UX research uses scientific research methods (quantitative and qualitative) to understand and evaluate u...
Send us a text This episode is about the role of the UX researcher - It will explain that UX research is not the same discipline as UX design. - It will also cover the different tasks, skill sets and responsibilities of the UX researchers, -It will also draw an account of the top 25 tasks, skill sets and responsibilities which are sometimes miss understood, by the stakeholders. UX research uses scientific research methods (quantitative and qualitative) to understand and evaluate user ...
Send us a text This episode (part 2) is dedicated to the critical topic: Participants in UX research. We will be covering the following: The importance of Ethics (code of conduct, consent form, etc.) Doing UX research with vulnerable people (children, elderly, people with special needs) Data confidentiality and to which extent you can use the data Incentives Challenges (recruitment, no-show, budget etc.)Keeping the researcher s...
Send us a text This episode ( part 1) is dedicated to the critical topic: Participants in UX research. We will be covering the following: How do we define a participant? How do we identify them and where? How many participants do we need to get reliable and valid results while using quantitative and qualitative research methods? How and Where do we recruit them? if you want to get access to sample screeners, please send me an email at: info@uxresearchcl...
Send us a text This episode is dedicated to identifying which research method to use, when and why. User experience research is essential to the product development cycle. We use quantitative and qualitative research methods, which come from several disciplines. We evaluate the user journeys, the design, and the way how the users interact with the product. As mentioned in a previous episode, user experience research is far more than usability. 📖 The UX Research...
Send us a text Today's episode will cover the benefits of User Experience Research. It will also explain: Why organizations don't really value our (UXR) work? What UX research Return On Investment is? How to record and calculate this Return On Investment achieved by doing a User Experience Research? All of those are supported by examples. 📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership Launching in November 2025, A playbook ...