In his popular podcast series "Over the Counter", fourth-generation jeweler Kyle Bullock of Bullock's Jewelry in Roswell, NM tells the stories of inspirational and/or memorable jewelry sales.
In this special holiday wrap-up episode, Kyle tells the story of a woman whose father brought her a merry Christmas surprise by paying off an item that she hadn't quite paid off on layaway, and the story of a small watch repair service, provided for free, that provided a meaningful lesson for a young boy and an unexpected reward for a generous jeweler; as well as the most memorable holiday sale that took place in Kyle's own store — an $80 gold rose to an extremely special couple.
Says Kyle: "No matter what stage of the business you're in, we all have the power to take in these simple, subtle, quiet moments that change people's lives. We are privy to people's most important and cherished moments and memories, which is what makes this the greatest business to be in."
He concludes the podcast with a special wish for all jewelers. "I hope you take time this year and appreciate these moments as they come. May your 2019 be fruitful and blessed."