06: The really right way to close a problem ticket

Update: 2020-01-14

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The really right way to close a problem ticket

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07: Risk management

2020-01-1408:35

06: The really right way to close a problem ticket

2020-01-1404:24

05: Release management vs. Deploy management

2020-01-1402:54

04: Incidents and requests...Not the same!

2020-01-1403:04

03: New features in the latest ITIL 4 release

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02: The four dimensions of ITIL 4

2020-01-1406:11

01: Can problem tickets be projects in ITIL?

2020-01-1402:40

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