Description
Risk management
07: Risk management
2020-01-1408:35
06: The really right way to close a problem ticket
2020-01-1404:24
05: Release management vs. Deploy management
2020-01-1402:54
04: Incidents and requests...Not the same!
2020-01-1403:04
03: New features in the latest ITIL 4 release
02: The four dimensions of ITIL 4
2020-01-1406:11
01: Can problem tickets be projects in ITIL?
2020-01-1402:40
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