#105 Storytime: A Client Tried to Extort Us Because We Wanted To Be Paid For Our Work
Update: 2025-09-29
Description
In this story-time episode we share the messy behind-the-scenes of a web project that didn't end as planned. What started as a standard design and development job ended with a new stakeholder, shifting requirements, an unpaid final invoice, and a threat to ruin our reputation if we pursued collections.
We break down what happened, how we documented every step, and the systems that protected us (contracts, sign-offs, paper trails). We also share what we’ll do differently next time and practical tips for freelancers and studios.
If you’ve ever had a client change the brief or refuse to pay, this one’s for you.
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