#25: On credibility, trustworthiness, and customer service

Update: 2023-09-14

Description

Is there a difference between being trustable and being credible? In what started as a talk about followup, Dr. D explains how they're the same and different, and the importance in sales.

Comments

In Channel

#33: Failing with a Growth Mindset

2023-10-1219:31

#32: Its not all about dollars - on Barter and Negotiation

2023-10-0918:22

#31: Psychology and selling

2023-10-0521:05

#30: Rapport & Relationships

2023-10-0227:01

#29: Conversational Presentations (Don't "Pitch")

2023-09-2821:31

#28: Sales and The Roman Empire

2023-09-2509:14

#27: How are you motivating your people

2023-09-2115:04

#26: Creating a Positive Mindset

2023-09-1823:37

#25: On credibility, trustworthiness, and customer service

2023-09-1420:06

#23: Persistence in sales and customers who don't pay

2023-09-0715:46

22: The interplay of Motivation & Discipline

2023-08-3120:37

#21: Does salesperson appearance matter

2023-08-2819:56

#20: On who to hire for sales and what to look for

2023-08-2424:17

#19: Being an ethical salesperson

2023-08-2125:52

#18: Challenger Sale, email no-nos, & Selling a Pen: Reacting to sales advice on Tiktok

2023-08-1724:32

#17 Time management and productivity

2023-08-1412:56

#16: The why and how of developing problem solving skills

2023-08-1022:38

#15: Reacting to objection handling advice

2023-08-0713:46

#14: Authentic Mindset with Jason Cutter

2023-08-0324:38

#13: Utilizing Technology in Sales

2023-07-3115:29

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#25: On credibility, trustworthiness, and customer service

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#25: On credibility, trustworthiness, and customer service

Dennis DiPasquale

#25: On credibility, trustworthiness, and customer service