#379: The 6‑Star Client Experience That Doubles Referrals & Repeat Work
Description
Let me make something clear:
Referrals aren’t BAD.
Just don’t rely on them as your ONLY source of leads.
But a client is a client, and if people are sending them your way, you’re not gonna say no!
And the best way to bring in more referrals is to deliver a “6 Star Client Experience.”
If you’ve ever been to a 5-star hotel, you know it’s the little details that make it luxury:
The chocolate on your pillow, the handwritten note, how your bags somehow appear in your room while you're checking in…
There's no such thing as a 6-star hotel. It doesn't officially exist.
Which is exactly why, as a freelancer, you should be aiming to create a 6-star experience SO smooth and thoughtful that your clients would feel stupid NOT referring you.
This week’s podcast episode is full of ways to create that 6-star client experience.
Easy to implement - but 99% of freelancers will NEVER do it.
I’m breaking down:
- What to do RIGHT after you take payment that instantly reverses any buyer’s remorse
- The surprise and delight offboarding that triggers your client’s “natural referral instinct”
- The post-project nurture system that turns one client into many
For full show notes, visit https://6figurecreative.com/379
United States
