524. Hosting Hotline: How to Align With the Right Guests Without “Screening”
Update: 2025-12-16
Description
This week on the Hosting Hotline, Alexandra asks a common question: “How do you screen guests?”
Sarah and Annette break down why the word “screening” doesn’t belong in hospitality—and how hosts can shift their approach to something far more effective: guest alignment.
In this episode, we cover:
- Why your language matters more than you think
- How to approach bookings from a hospitality-first mindset
- What Airbnb’s trust and verification system actually protects
- Why Instant Book can help—not hurt—your business
- What red flags are worth reviewing (and which aren’t)
- The key question to ask every guest to confirm fit
- How to communicate expectations without sounding accusatory
- Why consistency matters more than creating the “perfect” process
Whether you’re new to hosting or refining your systems, this episode will help you evaluate bookings with confidence—without slipping into fear-based hosting.
Resources mentioned:
Truvi (identity verification for direct bookings)
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