A Better Way Forward: Constellation’s Journey to HEAL (Part 1)
Update: 2020-10-28
Description
When patients are harmed in health care, the event often creates significant and lasting ripple effects on care providers and their organizations. Constellation created HEAL to help them move beyond the “deny and defend” model that has driven risk management practices for decades. Listen in to find out how HEAL emerged as a healthier alternative and how it helps care teams act promptly and effectively after patient harm events to achieve meaningful resolution.
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