A Deep Dive into the World of AI & Human Interaction with Deepdesk CEO Robbert Dijkstra
Description
Ready for a peek into the AI-driven future of contact centers? Dive in with our special guest, Robbert Dijkstra of Deepdesk. Discover how AI transforms both the agent and customer experience in digital mediums like chat. Robbert shares how automation not only boosts productivity but also reduces repetitive tasks for agents.
Grasp the crucial role of data in shaping large language models. When integrated with customer interactions and context, the results are a stellar customer experience.
Delve into the upcoming trends in language models for contact centers and the tech advancements businesses can embrace.
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