Whether you're just getting started with automation or looking to optimize what you already have, this episode will help you SCALE your dental practice the smart way—WITHOUT losing the personal connection that keeps patients coming BACK.

In this episode of The No BS Dental Growth Podcast, host Chris Pistorius dives into what he calls the “automation paradox” — how relying too heavily on automation can make patient interactions feel cold, impersonal, and even DAMAGE trust.

Chris explains that while automation is crucial for scaling a modern dental practice, it must be implemented intentionally to enhance—NOT replace—the human touch.

You’ll learn how to personalize automated appointment reminders, follow-up sequences, and post-visit care instructions so they feel warm, authentic, and patient-centered. Chris also highlights the importance of proper data management and introduces powerful tools like PatientLine AI and SmartFollow that, when used right, can supercharge your operations without compromising connection.

Packed with real-world examples and actionable tips, this episode gives you the clarity you need to audit your current systems and build an automation strategy that boosts efficiency while keeping your patients loyal and engaged.

🔑 What You’ll Learn:

Why over-automation hurts patient trust — and how to avoid it

How to personalize common automation touchpoints like reminders and follow-ups

Tools that balance tech and care: PatientLine AI, SmartFollow

Common pitfalls: “set it and forget it” thinking, bad data, overuse

Easy ways to blend human interaction with automation to boost retention

Actionable steps to improve your systems starting today

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Want to work with KickStart Dental to GROW your dental practice?

Contact

Chris@kickstartdental.com

Episode ideas? Guest Inquiries?

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jennifer@kickstartdental.com