Active Listening to resolve conflicts

Active Listening to resolve conflicts

Update: 2025-10-18
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Auto-generated transcript:My brothers and sisters, Alhamdulillah, we all know and we all talk about the biggest
need of the Muslim Ummah today, which is that of unity.
And we also know Allah subhanahu wa ta'ala commanded us and said,
Allah subhanahu wa ta'ala said, hold firmly together, jami'an, to the rope of Allah subhanahu wa ta'ala
and do not divide among yourselves.
Do not divide among yourselves.
Don't form into groups and sections.
Don't become enemies to one another.
Don't say, I will not meet my brother.
I will not pray behind him.
I will not accept his invitation.
I will not invite him and so on and so forth.
Do not do all those things.
Allah did not say, Allah did not say, do not have a difference of opinion.
Allah subhanahu wa ta'ala said, treat those differences of opinion intelligently and work
out conclusions, work out solutions.
But do not allow them.
To divide you and to separate you from your brother and form a clique or a group or some
form of separation, do not do that.
And this is a command of Allah subhanahu wa ta'ala.
Now, if you look at this and say, well, you know, we don't seem to be able to do that.
And may Allah have mercy on us.
Today, we see this even among scholars, even among...
Muslim organizations.
And if we see it in such an ugly way, so sad and so tragic and so, you know, unbelievable
that really, I mean, it's, I mean, obviously we do not despair at all, but it's something
that drives you to that point.
It's one, I mean, how and on earth can, did this happen and how can we change it?
So, let's try and see how do we do that if you, if you find yourself in a situation where
you are, you know, damaged.
has already happened, dispute has happened, dispute has escalated and gone to the point
where now it seems to be insoluble, separation has happened already and so forth.
Now, in that situation, how do you, you know, what do you do?
So first and foremost is to look at what is the dispute about.
So what I suggest to people is both the parties sit down and write down what does the solution
look like to you?
What would you like to see?
And don't say I would like to see you dead.
That doesn't help.
You might say, I don't want to see you dead.
You might want that, but that's a useless thing to do.
That's not a point where you can approach anything.
So look at this thing and say, what is it that I need to do?
What is it I would like to see?
What is it that I would like to see?
So you say, this is my view of the solution.
This is what the solution looks like to me.
And both the parties.
So you know, if it's...
If the solution is A and B, so A writes down what the solution looks like to him or her,
and B does the same.
I mean, I use this all the time even in marital counseling, for example, you know, seems to
be insoluble differences leading to divorce, almost to the point.
How do you change that?
This is how you change it.
Look at it and say, what does the solution look like to me?
Both parties.
And take your time.
You know, write as much as you can.
You know, write as much as you can.
As much detail as you wish.
Once that is over, then we exchange those sheets of paper.
You take...
You look at my solution.
I look at your solution.
Many times I've seen when this is done, the two solutions are very, very similar.
Both parties want to see the same thing happen.
The reason they don't see it is because they're approaching it from two different angles.
And it seems to them that...
There is no other way.
This is the only way.
So they have stuck or got stuck in a place.
But if they look at it objectively, we say, oh, this is what you wanted.
Well, you know, it's not so far from what I wanted.
That's exactly what happens.
Then we start the dialogue.
We start people to start speaking because that's very important.
I always say this all the time.
This is that every dispute.
No matter what the situation is.
I'm not saying that you should not have a problem.
No matter what.
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Active Listening to resolve conflicts

Active Listening to resolve conflicts