Though typically, leaders are expected to be strong, tough and confident, many actually suffer from impostor syndrome. This can produce a lot of anxiety and negatively impact one’s ability to lead effectively. Our guest on the podcast today, Nick Yap, is no stranger to this issue and as CEO of ComfortDelGro Australia, he understands the importance of prioritising his wellbeing as he leads a high-performance team of over 4,000 people.

With a Bachelor of Science degree majoring in economics, accounting and law, Singapore-born Nick has been a part of ComfortDelGro for almost 30 years. Rising through the ranks to his current role of CEO in one of the largest transport companies in the world, he has experienced the many ups and downs of acting in a high-level role. Today, Nick gives us a vulnerable account of what it means to navigate issues such as imposter syndrome, grief and seeking help during challenging times.

Nick shares openly about his experience of being in a dark hole during a period of uncertainty in his company. It was then that he truly understood that leadership can be lonely. Being a coaching client of mine, Nick and I talk about the work we did together to get him through, with a 360 degree review of him and his senior leadership team helping him understand that he didn’t have to go it alone. Nick's willingness to seek professional help demonstrates the power of vulnerability and the strength in seeking support.

We delve into the common causes of and issues that come with impostor syndrome, and Nick explains that though he has made progress in this area, the feelings still linger. He shares with us his strategies to manage them and how choosing to focus on his ‘why’ leads him away from debilitating, negative self-talk. 

Working in a demanding role can often have negative impacts on our personal lives, and finding the right balance for the health of our homes isn’t always easy. Nick recognises the importance of making time for his family, and describes the habits he and his wife have developed to maintain their connection and continue to be present with one another. 

We discuss a particularly challenging time for Nick and his colleagues, when tragedy struck within the team. He discusses the emotional impact this had on the company and the importance of supporting his team through the grieving process. Nick highlights the significance of empathy during such times, believing that true strength comes from quiet confidence and a genuine concern from the wellbeing of others. 

Nick’s vulnerability and commitment to caring for those around him is a refreshing reminder that leadership and wellbeing can successfully go hand-in-hand. His story serves as a guiding light to all those who are navigating the complexities of leading others. 

LINKS:

ComfortDelGro

Book mentioned: Change Your Thinking by Sarah Edelman

Connect with Hayden:

Websites: -  https://haydenfricke.com/ 

-  https://www.steople.com.au/

-  APS College of Organisational Psychologists

LinkedIn:https://www.linkedin.com/in/hayden-fricke/