Building Teams, Not Just Brands: Pauline Ibrahim on Leadership in Hospitality
Description
In this episode, Ashish Tulsian sits down with CEO Pauline Ibrahim to explore her remarkable journey from a finance analyst in Lebanon to leading some of the most respected F&B brands in the Middle East. Pauline shares how moving to Dubai ignited her passion for the restaurant industry, why Azadea became her “F&B school,” and how jumping into the startup world with iKcon became her real-life PhD in growth, risk, and resilience, especially during the COVID-19 pandemic.
She breaks down what a healthy restaurant P&L truly looks like, why cloud kitchens struggle with sustainable profitability, and the real economics behind food cost, rent, labor, and delivery commissions.
From cautionary advice for anyone planning to open a restaurant in Dubai to her views on authenticity and women in leadership, this conversation is packed with hard truths every operator should hear.
Find us online:
Ashish Tulsian- LinkedIn
Pauline Ibrahim- LinkedIn
United States
