DiscoverFULL COMP: The Voice of the Restaurant Industry RevolutionBuilt to Serve, Not Sell: Darren Spicer’s Playbook for Turning Coffee Into Community
Built to Serve, Not Sell: Darren Spicer’s Playbook for Turning Coffee Into Community

Built to Serve, Not Sell: Darren Spicer’s Playbook for Turning Coffee Into Community

Update: 2025-10-17
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Does the world really need another coffee shop?


That’s the question Darren Spicer had to answer before walking away from a six-figure career to start Clutch Coffee. The answer wasn’t coffee—it was connection.


In this episode, Darren breaks down why community, not caffeine, is his true product, what he learned from Dutch Bros, how he made it his own, and why being “Chick-fil-A for coffee” means never settling for average service.

For every operator asking what business they’re really in—this episode delivers clarity.

To learn more about Clutch Coffee Bar and their work in the community, visit clutchcoffeebar.com.
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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.


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Built to Serve, Not Sell: Darren Spicer’s Playbook for Turning Coffee Into Community

Built to Serve, Not Sell: Darren Spicer’s Playbook for Turning Coffee Into Community

Josh Kopel