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Natalie Hartkopf, CEO of Hightower, shares her journey in the furniture industry and how this family-founded business evolved from importing European designs to creating their own award-winning Hightower Studio products while becoming a certified B Corporation.

• Natalie started with Hightower around 2003, beginning in Seattle before moving to New York
• They shifted from purely importing European designs to manufacturing upholstered pieces in North Carolina
• Won Best of NeoCon recognition for their innovative Flote chair designed by their in-house design team
• Became a certified B Corporation, looking holistically at governance, community impact, and employee welfare
• They've implemented people-first initiatives including living wage commitments and 529 education savings contributions
• They're transparent about how they're navigating the current issues with fluctuating tariffs
• Focused on product discoverability to help specifiers find products that meet specific requirements
• Working to improve existing products with end-of-life and sustainability considerations
• Embraces AI tools to help team work more efficiently and provide better customer service
• Advocates for greater diversity in industry leadership positions, particularly racial diversity

Resources:

The Trend Report Ep. 38 - Rest and Recovery of the Corporate Athlete with Kibibi Springs - https://www.sidmeadows.com/episode38

Connect with Natalie:

Hightower - https://hightower.design/
Flote - https://hightower.design/collections/flote
Email - Natalie@hightoweraccess.com
LinkedIn - https://www.linkedin.com/in/nataliehartkopf/

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Subscribe to my LinkedIn Newsletter. https://www.linkedin.com/newsletters/inside-contract-interiors-7298489501159460865/

The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/