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Kari Anderson, of the Techbox Creative, joins Sid to dive into the complex world of technology in the office furniture industry, exploring challenges, solutions, and future trends that impact every aspect of the business.

• Technology should make our work easier, but disconnected systems in the industry force duplicated efforts
• Over 3,000 manufacturers use different software that doesn't "talk" to each other throughout the design-to-install process
• The "Data Collective" initiative brings industry leaders together to create data standards for seamless integration
• A "source of truth" (usually an ERP system) should feed accurate data to all platforms used across the industry
• AI is being increasingly utilized for tasks from chatbots to documentation, but always needs "a human in the middle"
• Every dealership and manufacturer should consider having a dedicated technology specialist on their team
• Successful technology adoption requires not just the right tools but proper training and change management

Connect with Kari:

The Techbox Collective - https://techboxcollective.com/
UX&Kari - https://uxandkari.com/
Email - kari@uxandkari.com
LinkedIn - https://www.linkedin.com/in/uxandkari/

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The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/