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In this episode, Robert Kaelin and Mike Newman discuss the challenge of changing culture in organizations. They explore the pyramid model of culture change, which starts with experience, leads to beliefs, and ultimately affects actions and results.

They highlight the difficulties of changing culture in large organizations and the importance of buy-in and connection. The conversation also touches on the role of accountability, the fear of failure, and the value of embracing failure as a learning opportunity.

The hosts emphasize the need to clearly state the new result, inspire a shared vision, and take action to produce the desired change. They also discuss the importance of identifying the beliefs that generate the right actions and providing experiences to instill those beliefs. The episode concludes with key considerations for leaders in changing culture, including the need for a significant change in direction, the time required for large-scale change, and the development of people along the way.

Takeaways

• Changing culture in organizations is a challenging task, especially in large organizations where buy-in and connection can be more difficult to achieve.


• The pyramid model of culture change suggests that starting with a clear new result and taking action to produce that result can lead to a shift in beliefs and ultimately change the culture.


• Embracing failure and understanding the value of 'no' can help in overcoming the fear of failure and taking risks to drive culture change.


• Inspiring a shared vision, clearly stating the new result, and providing experiences that instill the right beliefs are key strategies in changing culture.

Chapters

00:00 Introduction

01:00 The Challenge of Changing Culture

02:00 The Pyramid Model of Culture Change

03:28 The Difference in Changing Culture in Large and Small Organizations

04:28 The Success Rate of Culture Change Initiatives

05:58 The Importance of Buy-In and Connection in Culture Change

06:56 The Role of Accountability in Culture Change

08:17 The Fear of Failure and its Impact on Culture Change

09:36 Creating New Results to Change Culture

10:35 The Value of No and Embracing Failure

11:34 The Power of Clearly Stating the New Result

12:58 The 10X Approach to Culture Change

13:55 Inspiring a Shared Vision for Culture Change

15:26 Taking Action to Produce the New Result

16:23 Identifying the Beliefs that Generate the Right Actions

17:22 Providing Experiences to Instill the Right Beliefs

18:42 The Importance of Caring and Connection in Culture Change

19:51 Key Considerations in Changing Culture

21:29 Final Thoughts and Conclusion

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