Each week, we discuss invaluable insights and wisdom that will empower you to elevate your mindset, overcome challenges, and unlock your full potential. Don't miss out on this life-changing episode we discuss the Importance and power of coaching and how it can transform your life and business. Are you ready? Hit that play button now and get ready to be motivated, inspired, and transformed.

In this episode, Robert Kaelin and Mike Newman interview Tammy Fink, author of The Wow Factor, about the importance of creating meaningful and memorable connections with clients. Tammy emphasizes the need to make every connection point with clients meaningful and memorable, regardless of the size of the business. She shares examples of how businesses can use personalized gifts and experiences to build strong relationships with their clients.

Tammy also discusses the challenges businesses face in connecting with their audience and provides tips for finding unique ideas to create a wow factor. The episode concludes with Tammy encouraging businesses to inspire, motivate, and celebrate their clients to increase client retention and revenue.

Takeaways

• Make every connection point with clients meaningful and memorable.


• Personalize gifts and experiences to build strong relationships with clients.


• Understand the challenges businesses face in connecting with their audience.


• Find unique ideas to create a wow factor and stand out from competitors.


• Inspire, motivate, and celebrate clients to increase client retention and revenue.

Chapters

00:00 Introduction

00:15 Tammy Fink and the Wow Factor

03:01 Writing The Wow Factor

06:05 Increasing Revenue and Retention

07:31 Connection Points in the Customer Journey

10:21 Loving People and Building Relationships

13:27 Finding Ideas for the Wow Factor

15:06 Creating a Wow Factor in Challenging Industries

19:14 Conclusion

Elevate your mindset, elevate your life! Join the community that is gleaning wisdom and insight from leaders who are leading and adding value by sharing what they have learned. In the Elevate Podcast, we talk everything Business, Brand, and Leadership.

No matter where you are in business or leadership, The Elevate Podcast is designed to challenge, equip, and encourage you to take what you are doing to the next level.

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