Crisis Calls: Navigating Remote EOCs
Description
When chaos strikes, communication is key. In this episode of the Wildfires, Floods, and Chaos Communications podcast, Tim sits down with Leila Daoud, an experienced public relations professional, to discuss the unprecedented 2023 British Columbia wildfire season.
Leila shares her insights on the challenges and benefits of operating in a fully remote Emergency Operations Center (EOC), highlighting the importance of adaptability and clear communication during crises.
They delve into the complexities of media relations, the evolving role of social media, and the crucial need for trust and transparency in emergency communications.
Listen For:
10:10 - The Role of Social Media in Emergencies
16:31 - Choosing the Right Spokesperson
20:38 - The Power of Graphics in Communication
32:27 - Building Trust Before Emergencies
See the graphics and documents discussed in this episode
Documents and images
Guest: Leila Daoud
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