Customer-Driven Success:Derek Fournier on Transformational Change
Update: 2024-10-21
Description
This week on the Strategy Sherpa Show, we welcome Derek Fournier, founder of Plain Sight Strategy Group and a seasoned leader with over three decades of experience in technology and business transformation. Join us as Derek reflects on pivotal moments in his career, including the challenges and lessons learned from launching a major Systems Management platform. Discover how a decision to release one of the worst server products became a powerful lesson in customer-driven innovation. We'll discuss his journey in establishing Technology Adoption Programs that prioritize customer engagement and quality. Tune in for an inspiring conversation on leadership, innovation, and the importance of learning from mistakes.
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