DHL & HappyRobot: AI Revolutionizes Logistics
Update: 2025-11-25
Description
DHL Supply Chain and AI startup HappyRobot are revolutionizing logistics by automating routine communications, freeing up employees for complex tasks, and enhancing customer experience. AI agents handle scheduling, driver follow-ups, and warehouse coordination, processing millions of emails and voice minutes annually. This partnership boosts efficiency, job satisfaction, and customer service, with AI set to actively manage operations in the future.
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