Dealing with Difficult conversations: Avoiding the four points of failure
Update: 2020-07-23
Description
In the second part of the difficult conversations series, Ant and Terry explore the often overlooked elements that trip leaders up when having difficult conversations. If you've ever gone into a conversation with the best of intentions and wondered why it's all gone wrong, this episode has the answer and the antidote.
Also in this episode:
- Why context is often more important than content (and the difference between the two)
- How and why Ant's high stakes conversation with his team bombed when attempting the world ice dive.
- The four points of failure that derail difficult conversations.
- How to prepare for difficult conversations to avoid common mistakes and dramatically improve your outcomes.
Show notes:
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