LeadOD Empowers doctors to integrate leadership, sales, and culture building with patient care. It's a process of, or a transition, in seeing yourself differently and moving from employee technician to visionary owner. Today we continue with more insights with Dr. Thayil and we start with change. Change brings with it many challenges one of which is friction………!

(00:00 ).  Introduction 

(01:31 ).    Change - Allows us to be in a better state than before

(04:57 .    Tech and AI allow for more customer focus

(06:15 ).   Best Practices for Staff Motivation....discover ones personal, professional & financial goals for onboarding

(10:44 ).   Employee retention...Starts with hiring and continues with creating good employees

(14:14 ).    Do you fall in line with the clinics....Mission, Vision and Values?

(16:28 ).   Measuring success

(17:17 ).    A capital investment strategy requires thoughtful planning

(20:46 ).  The significance of the dispensary for the practices success .... Understanding you're in Sales!

(23:30 ).  Marketing requires a multiple prong strategy

(26:19 ).   Long term retention rests with the OD's patient Connection

(30:01 )   OD - Patient relationships... don't have to be time based

(31:44 )   The future of Optometry

(33:21 )    LeadOD's Legacy

(35:17 ).   Closing Thoughts

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