In this episode of Mortgage Tech Talks, we explore one of the most exciting new AI advancements — ChatGPT’s Agent Mode — and why it’s a potential game-changer for mortgage brokers, real estate professionals, and anyone in the housing industry.

You’ll see a live demo where Agent Mode goes beyond just answering questions — it literally opens a virtual desktop, clicks through RBC’s affordability calculator, uses Ratehub, researches home prices, and even starts booking appointments with mortgage brokers and real estate agents… all on its own.

We’ll break down:

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  What Agent Mode actually is

  
  


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  How it works (live example)

  
  


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  The opportunities and risks for mortgage brokers

  
  


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  Why human trust will always be irreplaceable

  
  


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  How to position yourself so AI chooses you in the future

  
  

Whether you’re tech-curious or already deep in AI tools, this is a must-watch to see where the industry is headed.

Timestamps:

00:00 – Live demo: ChatGPT Agent Mode opening a virtual desktop

00:17 – Navigating RBC’s affordability calculator

00:33 – Using Ratehub to compare mortgage options

00:49 – Episode intro & what to expect

01:08 – Explaining Agent Mode & “AI agents”

01:26 – Simulating a first-time homebuyer scenario

02:14 – How Agent Mode bridges research and action

03:03 – Example mortgage financing prompt setup

03:20 – Asking AI to find homes & book appointments

04:02 – How to enable Agent Mode in ChatGPT

05:13 – Inputting financial details for a real example

05:55 – Watching Agent Mode research in real time

07:12 – Why this tech has the industry buzzing

08:11 – Potential for AI-to-AI interaction

08:51 – AI booking appointments with mortgage brokers & agents

09:18 – Official ChatGPT breakdown of Agent Mode features

10:17 – Future use cases & possibilities

10:52 – AI filling out contact forms automatically

12:12 – Affordability results & neighborhood suggestions

13:04 – AI presenting real appointment slots from broker websites

14:06 – Why human trust still matters in mortgage decisions

15:38 – How client acquisition will change in the AI era

17:21 – Final thoughts on adapting to AI-driven search