DiscoverScale by Design - Venture Capital ShowEP 13: Ushering in the next evolution of personalized customer engagement w/Lio Slama, CEO at AskNeo
EP 13: Ushering in the next evolution of personalized customer engagement w/Lio Slama, CEO at AskNeo

EP 13: Ushering in the next evolution of personalized customer engagement w/Lio Slama, CEO at AskNeo

Update: 2022-09-30
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Lio Slama, CEO at AskNeo, joins host James Mackey to discuss how sales and marketing teams have lost the human touch, breaking down internal silos to usher in the next evolution of personalized customer engagement, fundraising tips, startup accelerator tips and more!

Episode Chapters

00:25 Who is Lio Slama? Former architect, painter (Instagram @arynewyork), and serial entrepreneur.

01:45 How the pandemic impacted AskNeo

03:15 How the pandemic impacted SecureVision

04:45 Have sales and marketing teams lost the human touch?

06:57 Paradigm shift towards collaboration and 1 on 1 communication

09:58 How AskNeo is helping evolve personalized customer engagement

13:23 What’s next for AskNeo?

14:52 Fundraising advice

16:25 Benefits to Techstars startup accelerator

17:56 Benefits to Newchip startup accelerator

20:27 How much equity do you give to an accelerator?

22:15 What are VCs looking for in a founder/CEO?

25:45 How previous failures can help your next startup

28:52 Hiring advisors to help accelerate your company

31:02 Core metrics have a way of evolving

40:12 Data is key

41:02 Wrap up

https://www.linkedin.com/in/lioslama/

Our host James Mackey, SecureVision CEO

Listen to our full episode list here:
https://www.scalebydesign.io/

Follow us:
https://www.linkedin.com/company/scalebydesign/

Our YouTube channel:
https://www.youtube.com/@securevision1677

#1 Rated Embedded Recruitment Firm on G2!
https://www.g2.com/products/securevision/reviews

Thanks for listening!

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EP 13: Ushering in the next evolution of personalized customer engagement w/Lio Slama, CEO at AskNeo

EP 13: Ushering in the next evolution of personalized customer engagement w/Lio Slama, CEO at AskNeo

SecureVision