What if the biggest bottleneck in your business isn’t sales or strategy—it’s your emotional intelligence?

In this episode I sit down with my long-time friend and collaborator Chris Salem—Fortune 500 advisor, bestselling author, and one of the clearest thinkers on EQ for leaders. We go beyond theory into what founders with 5–25 employees can actually do this week to reduce conflict, create psychological safety, delegate without drama, and sell with more trust.

Here are my five key points

• The 5 controllables every founder must master: communication, behaviour, attitude, emotions, and action.


• A post-snap reset for when you’ve just lost your cool—and how to rebuild trust quickly.


• A practical delegation system that helps perfectionist founders stop micromanaging.


• How to run psychologically safe huddles that cut assumptions and lift KPIs.


• The 2-minute daily EQ check that keeps you focused on what you can control.

Want to exit your business but unsure where to start?

Take the ‘Exit readiness assessment’ and find out the gaps of what you need to do to plan your exit strategy confidently.

Click on the link here: https://readytoexit.scoreapp.com

Chapters

00:00 The Importance of Emotional Intelligence in Business

02:54 Leadership Styles and Generational Differences

05:33 Common Struggles in Organisations

08:38 Creating Psychological Safety in the Workplace

11:33 The Role of Self-Awareness in Emotional Intelligence

14:21 Communication Styles and Their Impact

17:17 Mastering Communication for Better Outcomes

25:47 The Role of Emotional Intelligence in Adaptation

27:45 Delegation and Trust in Leadership

30:31 Psychological Shifts for Growth

35:04 Building Self-Discipline and Predictability

38:40 Using EQ in Presentations and Client Meetings

41:51 Daily EQ Habits for Founders

43:18 Future Aspirations and the Importance of Adaptation

🙏 How To Support The Business Strategist 🎙️

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