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In this episode, Tim Reitsma sits down with Jim Harter, Chief Scientist for Workplace Management and Wellbeing at Gallup, to explore the critical role of leadership in driving employee engagement. They discuss the importance of taking actionable steps to foster a culture where employees feel connected, empowered, and motivated. Jim emphasizes that engagement isn’t just about making people happy—it's about creating clarity, trust, and a sense of purpose within organizations. He also highlights that improving engagement starts with just one small step and explains how linking engagement metrics to organizational performance can lead to significant business outcomes.

Takeaways:

1. Leadership is Key: Employee engagement starts with strong leadership that promotes clear communication, role clarity, and accountability.
2. Start with One Actionable Step: Improving engagement doesn’t have to be overwhelming—just start with one small, intentional action to begin the process.
3. Tie Engagement to Performance: The most successful organizations link engagement metrics directly to performance outcomes like productivity and employee retention.
4. Trust and Clarity Drive Engagement: Trust is foundational, and employees who have clear expectations are more likely to feel engaged and perform well.
5. High-Performing Organizations Sustain Engagement: Top organizations maintain high engagement levels by making engagement an ongoing priority, even during challenging times.

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