Welcome to our podcast series about the Future of Engagement in Insurance. My name is Philippe Séjalon and in this episode, I have the pleasure to talk about engagement and digital learning in insurance sales with Bernhard Grafe, Head of Sales Training at Helvetia.

Sit down - or walk or even run - and listen to this very interesting and pleasant discussion. :-)

Chapters:

00:00 Bernhard Grafe, Helvetia

00:43 New salespeople training

02:10 Favorite blend of learning

03:57 Impact for the pandemic

04:42 Main challenges in sales training in Switzerland

06:02 Speed

07:22 Language challenge!

08:33 What should be changed?

11:16 Steps to prepare the future

13:11 How fast is the industry?

14:41 Challenges

16:25 Multi-channel

18:28 Insurance companies & Fans?

19:31 Engage fans

20:09 Recommendation

20:37 Asia

#interview #expert #bernhardgrafe #engagement #engagingtraining #digitaltraining #elearning #onlinetraining #sales #salestraining #insurance #insurancesales #insurancesalestips #insurancesalestraining #swiss #basel

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