DiscoverThe Messy Middle MattersEp 27: Incentives, Outputs, and Organizational Disconnects
Ep 27: Incentives, Outputs, and Organizational Disconnects

Ep 27: Incentives, Outputs, and Organizational Disconnects

Update: 2025-09-03
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Description

In this episode of The Messy Middle Matters, Indra and Amanda unpack a workplace tension that’s all too familiar: what happens when incentives, outputs, and motivation aren’t aligned.


They begin by defining key terms: intrinsic incentives (such as purpose or pride), extrinsic incentives (like pay or praise), and outputs (the tangible results of one's work). Then, they dive into two primary sources of misalignment:



  • Conflicting incentives between teams, crafts, or departments


  • Leadership messages that don’t match real decisions or rewards


With real-life examples, they explore the awkward dynamics that arise when your motivation doesn't match the system you're working in. Whether it's security versus speed, innovation versus client demands, or personal growth versus team goals, misalignment can erode culture, trust, and progress.


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Ep 27: Incentives, Outputs, and Organizational Disconnects

Ep 27: Incentives, Outputs, and Organizational Disconnects

People, Process, Things