Ep. 30 Consultancy KPI's & Delivering with Consistency, with Ben Edwards
Update: 2025-10-30
Description
Boutiques are primed to win - if you tighten scoping, build an embedded sales culture, and obsess over 5 unsexy KPIs.
In this episode, Ben Edwards (CMap & Consulting Pulse) and Matt go deep on what’s really happening in pro services right now: slower decisions, margin squeeze, and how the best boutiques are still crushing it with sharper positioning, productised offers, and data-driven ops.
Ben breaks down the operations black hole most firms fall into - and how to fix it - plus an exact play to add +5 margin points next quarter.
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
1.0x
