Ep172: Scaling AI from Day One: SS&C Blue Prism on Governance, Guardrails, and Growth
Update: 2025-11-17
Description
SS&C Blue Prism's VP reveals how they achieved $200M annual savings and $600M revenue growth by deploying 3,000 AI agents, processing 6 million documents monthly as their own first customer.
Topics Include:
- SS&C Blue Prism evolved from RPA leader to agentic automation provider over 25 years
- Serves 22,000 clients in regulated industries like financial services, healthcare, manufacturing, and retail
- Offers AI agents, governance gateway, and secure enterprise chat leveraging AWS Bedrock
- As "customer zero," they deployed 3,000 agents processing 6 million documents monthly
- Generated $200M annual savings and $600M revenue growth using their own technology
- Financial services client unlocked unstructured document processing previously impossible with traditional automation
- Healthcare client's AI processes MRIs more accurately than human radiologists
- Key lesson: Focus on business outcomes first, not just implementing AI everywhere
- Critical insight: Plan for scale on day one, not after pilots succeed
- AWS Marketplace streamlined purchasing, especially in challenging Latin American markets
- Future vision: B2A economy where agents negotiate parking, shopping, and services autonomously
- Predicts agent-to-agent communication will revolutionize healthcare monitoring and wealth management
Participants:
- Satish Shenoy – Global Vice President, Technology Alliances and GenAI GTM, SS&C Blue Prism
See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
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