Step inside the world of Margiotta, Edinburgh’s beloved family-run retailer, in this heartwarming and inspiring episode of Edinburgh Business Stories. Founded by Pierino and Eleonora Margiotta in the 1960s, Margiotta has grown from a single sweet shop on St. Mary’s Street to a household name across Edinburgh, known for its local charm, exceptional customer service, and quality products.

In this episode, Franco and Joe Margiotta reflect on the incredible journey of their family business, sharing how a bold partnership with Waitrose transformed their product range, the entrepreneurial lessons they learned as children that still guide them today, and the Southern Mediterranean philosophy of hospitality that has shaped their approach to customer service. They also discuss the challenges of balancing growth while staying true to their roots as a family-run business.

This conversation is packed with insights for business owners, entrepreneurs, and anyone passionate about creating lasting customer relationships.