Episode 16 - Chief Customer Officer 2.0 & Zoom and Gloom

Update: 2020-10-13

Description

This week, Kristen Hayer reviews:

Zoom and Gloom, Part of a special section on COVID-19 and the world economy in The Economist, October 10-16th Issue
Chief Customer Officer 2.0, Jeanne Bliss Chapters 8-9

We are starting a new book next week! Please join me for Chapters 1-3 of The Effective Manager by Mark Horstman from the Manager Tools team. You can find this book on Amazon and Audible.

Comments

In Channel

Episode 2 - The Customer Success Professional's Handbook & What's Really Holding Women Back

2020-07-2113:09

Episode 1 - The Customer Success Professional's Handbook & Building a Culture of Experimentation

2020-07-2111:37

Announcing Our New Podcast - Reading For Success!

2020-07-0200:46

Author Interview with Mark Horstman on The Effective Manager

2020-11-1027:20

Episode 20 - The Effective Manager & Talking About Mental Health with Your Employees

2020-11-1011:17

Episode 19 - The Effective Manager & A New Model for Ethical Leadership

2020-11-0310:49

Episode 18 - The Effective Manager & Stop All The Clocks

2020-10-2710:27

Episode 17 - The Effective Manager & Adapt Your Business to the New Reality

2020-10-2010:25

Episode 16 - Chief Customer Officer 2.0 & Zoom and Gloom

2020-10-1310:49

Author Interview with Jeanne Bliss on Chief Customer Officer 2.0

2020-10-1309:06

Episode 15 - Chief Customer Officer 2.0 & To Succeed in a Negotiation, Help Your Counterpart Save Face

2020-10-0610:34

Episode 14 - Chief Customer Officer 2.0 & 3 Ways to Motivate Your Team Through an Extended Crisis

2020-09-2910:24

Episode 13 - Chief Customer Officer 2.0 & The Great Disrupter

2020-09-2210:58

Episode 12 - HBR's 10 Must Reads on Change Management & True Friends at Work

2020-09-1512:06

Episode 11 - HBR's 10 Must Reads on Change Management & Harnessing Everyday Genius

2020-09-0814:26

Episode 9 - HBR's 10 Must Reads on Change Management & Learning from the Future

2020-08-2514:57

Episode 8 - How Women Rise & The Strategic Side Gig

2020-08-1811:37

Episode 7 - How Women Rise & Begin With Trust

2020-08-1112:23

Episode 6 - How Women Rise & The Agile C-Suite

2020-08-0414:11

Episode 5 - How Women Rise & Why Sexual Harassment Programs Backfire

2020-07-2812:26

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Episode 16 - Chief Customer Officer 2.0 & Zoom and Gloom

#box-pro-ellipsis-17645618003507{-webkit-line-clamp:2;}Episode 16 - Chief Customer Officer 2.0 & Zoom and Gloom

Episode 16 - Chief Customer Officer 2.0 & Zoom and Gloom

Kristen Hayer

Episode 16 - Chief Customer Officer 2.0 & Zoom and Gloom