Episode 2 - The Customer Success Professional's Handbook & What's Really Holding Women Back
Update: 2020-07-21
Description
This week, Kristen Hayer reviews:
- What's Really Holding Women Back, by Robin Ely and Irene Padavic (March/April 2020 HBR)
- The Customer Success Professional's Handbook, by Ashvin Vaidyanathan & Ruben Rabago, Chapters 5-8
Next week we'll cover Chapters 9-12 of the book and a new article. Enjoy!
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