Episode 33 (101) High Performing Behaviors: Feedback Fire Ignite Growth Through Carefrontation (11:59) Why the Value of an Issue Is Worth Far More
Update: 2025-10-24
Description
Welcome to the ChairLife podcast with Tom Cuthbert. As a CEO, coach, and Vistage Master Chair, Tom shares insights, strategies, and tools to help you build a successful Chair practice where mission and purpose intersect with a balanced work life. This is your guide to leading with impact while living with intention. In this episode, Tom explores high-performing behavior number seven on embracing and providing feedback, and discusses why the value of an issue is worth far more. Let’s dive in.
High-Performing Behavior: Embrace and Provide Feedback
Tom quotes Eric Sevareid: "Better to trust the man who is frequently in error than the one who is never in doubt."
This highlights candor and feedback's value in Vistage.
High-performing members embrace and provide feedback.
Feedback is a cornerstone; create environments where it is embraced in groups and one-to-ones.
Creating a Feedback-Rich Environment
Tom recalls his first Vistage day: "Vistage is a feedback-rich environment."
Builds trust, raises conversation quality, strengthens community.
Without feedback, growth stalls; errors repeat.
Gallup: Teams with regular feedback see 14.9% lower turnover.
Avoiding Difficult Conversations
Tom notes common avoidance of tough talks.
70% of leaders delay due to discomfort (HBR).
Vistage models feedback using Craig Weber's Conversational Capacity.
Balance candor with curiosity for stronger relationships.
Practical Applications of Feedback
Tom outlines ways to apply feedback.
Use surveys for speakers, meetings; rate one-to-ones.
From Warren Berger's The Book of Beautiful Questions: "Good feedback tells what's wrong; questions pull solutions from giver."
Encourage carefrontation: Share thoughts out of care.
Tom’s Tips & Tricks: Why The Value of an Issue is Worth Far More
Tom explains issues' true value exceeds fees through insights.
Track issue dollar impact to show ROI.
Deep sharing maximizes group benefit.
Benefits: Drives breakthroughs, justifies investment.
Action: Quantify one issue's value next meeting.
Conclusion
Thank you for tuning into ChairLife. Embrace feedback through carefrontation; recognize issues' greater value. Lean into one feedback conversation and quantify an issue's impact this week. See you next time.
Resources
Explore these resources to support your Vistage Chair practice:
www.tomcuthbert.com
www.chairlifepodcast.com
www.tomcuthbert.com/highperforming
www.tomcuthbert.com/questions
https://amzn.to/47muRyD
https://amzn.to/3WRiKVe
https://docs.google.com/document/d/13-1cP_KkDspF6PmK5UNCLDAANsY35T2L00t2FExrD3I/edit?usp=sharing
High-Performing Behavior: Embrace and Provide Feedback
Tom quotes Eric Sevareid: "Better to trust the man who is frequently in error than the one who is never in doubt."
This highlights candor and feedback's value in Vistage.
High-performing members embrace and provide feedback.
Feedback is a cornerstone; create environments where it is embraced in groups and one-to-ones.
Creating a Feedback-Rich Environment
Tom recalls his first Vistage day: "Vistage is a feedback-rich environment."
Builds trust, raises conversation quality, strengthens community.
Without feedback, growth stalls; errors repeat.
Gallup: Teams with regular feedback see 14.9% lower turnover.
Avoiding Difficult Conversations
Tom notes common avoidance of tough talks.
70% of leaders delay due to discomfort (HBR).
Vistage models feedback using Craig Weber's Conversational Capacity.
Balance candor with curiosity for stronger relationships.
Practical Applications of Feedback
Tom outlines ways to apply feedback.
Use surveys for speakers, meetings; rate one-to-ones.
From Warren Berger's The Book of Beautiful Questions: "Good feedback tells what's wrong; questions pull solutions from giver."
Encourage carefrontation: Share thoughts out of care.
Tom’s Tips & Tricks: Why The Value of an Issue is Worth Far More
Tom explains issues' true value exceeds fees through insights.
Track issue dollar impact to show ROI.
Deep sharing maximizes group benefit.
Benefits: Drives breakthroughs, justifies investment.
Action: Quantify one issue's value next meeting.
Conclusion
Thank you for tuning into ChairLife. Embrace feedback through carefrontation; recognize issues' greater value. Lean into one feedback conversation and quantify an issue's impact this week. See you next time.
Resources
Explore these resources to support your Vistage Chair practice:
www.tomcuthbert.com
www.chairlifepodcast.com
www.tomcuthbert.com/highperforming
www.tomcuthbert.com/questions
https://amzn.to/47muRyD
https://amzn.to/3WRiKVe
https://docs.google.com/document/d/13-1cP_KkDspF6PmK5UNCLDAANsY35T2L00t2FExrD3I/edit?usp=sharing
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