DiscoverBehavioral Economics Today PodcastEpisode 5 - What Lies Behind Our Behavior – An Approach to Understanding Human Decision-Making
Episode 5 - What Lies Behind Our Behavior – An Approach to Understanding Human Decision-Making

Episode 5 - What Lies Behind Our Behavior – An Approach to Understanding Human Decision-Making

Update: 2025-11-04
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In this conversation, Juan De Rus discusses the evolution of understanding customer behavior through data insights. He highlights the limitations of traditional surveys and the need for incorporating unstructured information and behavioral insights to gain a deeper understanding of customer satisfaction and attitudes.

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Episode 5 - What Lies Behind Our Behavior – An Approach to Understanding Human Decision-Making

Episode 5 - What Lies Behind Our Behavior – An Approach to Understanding Human Decision-Making

Hugh Massie