Neel Arya, founder of Mettle Consulting, and Helen discuss the attributes needed by today's leaders, operating at the limits of their organisational structure and traditional problem-solving. Rather than definitive answers, we debate:

• Approaching the zone of confusion through child-like eyes.


• How do you create a space where people feel safe and can bring their true selves? The mindset needed for serious play.


• Vertical development for leaders.


• The importance of emotions in leadership and the workplace.


• The role of serendipity in success.


• Why we should be wary of case studies holding up organisations as exemplars in innovation.


• Doughnut economics and how systemic change might be needed.


• The importance of divergent thinking to hold potential futures lightly.


• The strengths needed by leaders and how that might differ for corporations versus start-ups

Resources for further reading:

• The four Cs that we talk about are: Courage, Curiosity, Collaboration, Compassion


• Cynefin framework: A Leader’s Framework for Decision Making (hbr.org)


• Bob Moesta’s Jobs to Be Done: What Is the Jobs to Be Done Framework (JTBD)? | Built In and 8 Elements of Jobs to Be Done: How to Uncover Customers' JTBD (therewiredgroup.com)


• Kate Raworth Doughnut Economics Doughnut | Kate Raworth


• Hogan profiles Hogan Assessments | Personality Tests That Predict Performance