Episode 9: C-IQ® Mini-Series - Conversational Agility: Reframe, Refocus, Redirect
Update: 2021-02-26
Description
In today’s episode of the Conversational Intelligence mini-series, Deb and I discuss how we can get clarity about definitions and terms, in moments of uncertainty. We’ll pull back the curtain on the meaning of Double Clicking and provide concrete examples of how to ask for the deeper meaning of a word or commonly used phrases. When a meaningful conversation requires more than mutual agreement of definitions, we use conversational agility to reframe, refocus and redirect the mindset of the speaker, which opens access to different parts of the brain. Using these tools ensures that at the end of a meeting your team agrees on much more than definitions.
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
x
