FIT Podcast Episode 6 - The impact of technologies like AI on the customer experience
Update: 2023-09-11
Description
In this latest episode, Mike talks to Dave Stubberfield of Carter Consulting, an experience in continuous improvement, change management and customer experience.
We explore some of the opportunities, challenges and adoption considerations when it comes to adopting technology (such as AI) into the enterprise.
A huge subject and we merely scratch the surface of this one - more to come in the future.
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